JOB DESCRIPTION – Benefits Account Manager JOB ... - LBL Group
JOB DESCRIPTION – Benefits Account Manager JOB ... - LBL Group
JOB DESCRIPTION – Benefits Account Manager JOB ... - LBL Group
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QUALIFICATIONS AND <strong>JOB</strong> SKILLS<br />
To perform this job successfully, an individual must be able to perform each essential<br />
duty satisfactorily. The requirements listed below are representative of the knowledge,<br />
skill and/or ability required.<br />
• EDUCATION and/or EXPERIENCE: Prefer Bachelor’s degree or at least an<br />
Associate’s degree or equivalent from two-year College or technical school.<br />
High School diploma or equivalent is required. Prefer a minimum of five years<br />
related industry experience and/or training.<br />
• LANGUAGE SKILLS: Thorough knowledge of Employee <strong>Benefits</strong> insurance.<br />
Ability to read, analyze and interpret industry policies and contract documents.<br />
Ability to respond to common inquiries or complaints from customers or carriers.<br />
Ability to write and prepare proposals for presentation and review. Ability to write<br />
professional letters to insured’s and carriers. Ability to effectively present<br />
information to insured’s and carriers. Excellent oral and written communication<br />
skills, command of the English language and bilingual Spanish<br />
• MATHEMATICAL SKILLS: Ability to apply basic mathematical concepts such<br />
as percentages, adding, subtracting, multiplying and division. Ability to apply<br />
mathematical operations to required tasks.<br />
• REASONING ABILITY: Ability to define problems, collect data, establish facts,<br />
and draw valid conclusions.<br />
• CERTIFICATES, LICENSES, REGISTRATIONS: Maintain a current California<br />
Life & Health insurance license.<br />
• OTHER SKILLS and ABILITIES:<br />
o Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook and<br />
Adobe and able to use multiple technology devices<br />
o Ability to perform duties in a high-pressured, fast-paced environment.<br />
o High degree of critical thinking, organizational and decision making skills<br />
as well as a high degree of initiative and attention to detail.<br />
o Ability to determine work priorities and remain flexible as needs and<br />
priorities change.<br />
o Professional telephone skills and etiquette.<br />
o Strong written and verbal communication skills.<br />
o Self-motivated and ability to work independently with limited supervision<br />
or within a group or team.<br />
The above statements are intended to be a representative summary of the major and<br />
responsibilities performed by incumbents of this job. The incumbent’s maybe requested<br />
to perform job-related tasks other than those stated in this description.