Download the Santos Code of Conduct

RAISING A CONCERN
While the majority of people try to do the right thing and behave in a
responsible way, occasional deviations from acceptable practice may occur.
Usually this is not deliberate but arises because it is unclear what is
expected. It is only through raising concerns and addressing inappropriate
and unlawful behaviour that we will be able to maintain the integrity Santos
requires to successfully undertake its business. You are encouraged to raise
concerns relating to business conduct and Santos’ leaders and directors
are required to be receptive to issues raised. It is particularly important
that you raise any concerns with your leader before taking action. The Q&A
section and the Reporting Misconduct Policy also cover alternative reporting
avenues where this may not be appropriate.
> Issue Resolution Policy
> Reporting Misconduct
Policy
> Counselling and
Discipline Policy
You are also encouraged to challenge others in an appropriate manner who
you believe might be acting in a way that contravenes this code or Santos’
values. Where a breach or potential breach of the Code of Conduct has
occurred you are encouraged to discuss the matter with your leader in the
first instance. Your leader will then be responsible for taking appropriate
follow-up action on your behalf.
Issue resolution and escalation processes exist under a number of Santos
policies and enterprise agreements. Where these normal channels have been
exhausted or are inappropriate in the circumstances, you should use the
reporting mechanism available through the Reporting Misconduct Policy.
Under that policy, reports may be made confidentially to the independent
Reporting Misconduct Hotline:
Independent Hotline:
(free within Australia) 1800 629 632
(free within Indonesia) 001 803 61 184
(other countries) +61 3 9667 3832
Email: santos@deloitte.com.au
Fax: +61 3 9691 8182
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