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2011 Provider Manual - Universal American Medicare

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Chapter B: Physician Standards and Procedures<br />

<strong>Medicare</strong> Improvements for Patients and <strong>Provider</strong>s Act (MIPPA)<br />

<strong>Medicare</strong> Improvements for Patients<br />

and <strong>Provider</strong>s Act (MIPPA)<br />

General Rules<br />

Effective Jan. 1, 2009, the <strong>Medicare</strong> Improvements for Patients and <strong>Provider</strong>s Act<br />

(MIPPA) imposed prohibitions on certain sales and marketing activities under<br />

<strong>Medicare</strong> Advantage (MA) and <strong>Medicare</strong> Advantage-Prescription Drug (MA-PD)<br />

plans. Such activities include door-to-door sales, cold calling, free meals and crossselling<br />

of non health-related products.<br />

In general:<br />

• Doctors and office staff may not encourage patients to join the plan in any way;<br />

doing so is considered “steering”<br />

• The Centers for <strong>Medicare</strong> & Medicaid Services (CMS) draws no distinction<br />

between exclusive and non-exclusive groups when it comes to regulations on<br />

steering<br />

• <strong>Provider</strong>s must make available to their patients information for all plans with<br />

which they are affiliated, including common area availability for health plan<br />

events, health plan posters and marketing materials, and any other proposed<br />

materials<br />

Plan Affiliations<br />

<strong>Provider</strong>s should:<br />

• Release the names of plans with which they are affiliated<br />

• Announce plan affiliations through general advertising; however, new affiliation<br />

announcements that name only one plan may occur only once when using direct<br />

mail and/or e-mail. Additional communications must include all plans with<br />

which the provider contracts.<br />

• Display affiliation banners, brochures and/or posters for all plans that have<br />

provided such materials and with which the provider is affiliated<br />

• Get approval from CMS for any affiliation communication materials that describe<br />

plans in any way (e.g. benefits or formularies)<br />

<strong>Provider</strong> <strong>Manual</strong> B.30 Generations Healthcare<br />

Published July <strong>2011</strong><br />

© <strong>2011</strong>. All rights reserved.

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