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Reflections on Management Paradigms

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<str<strong>on</strong>g>Reflecti<strong>on</strong>s</str<strong>on</strong>g> <strong>on</strong> <strong>Management</strong> <strong>Paradigms</strong><br />

still valued, its meaning has shifted dramatically.<br />

Today, a loyal professi<strong>on</strong>al is viewed as some<strong>on</strong>e<br />

who adds value every day, takes pers<strong>on</strong>al<br />

resp<strong>on</strong>sibility for self and career development, keeps<br />

relevant colleagues, including HR in the loop with<br />

plans, finds and grooms successor, in order to move<br />

<strong>on</strong> to a new role or level within own organizati<strong>on</strong> or<br />

outside.<br />

It is hard to believe that <strong>on</strong>ly a few decades ago,<br />

organizati<strong>on</strong>s chose not to invest in people for fear<br />

of losing them to competiti<strong>on</strong>. Now, it is exactly the<br />

opposite. You'll lose talent if you d<strong>on</strong>'t provide them<br />

with the opportunity to learn and grow. In fact, HR<br />

departments in leading organizati<strong>on</strong>s now proudly<br />

proclaim that they help employees improve their<br />

CVs. They also state that every job has an expiry date!<br />

Leadership practices aligned to the laws of nature<br />

are more likely to be sustainable. No self-respecting<br />

and aware employee would likes to stick to <strong>on</strong>e job<br />

for too l<strong>on</strong>g. It is therefore important to<br />

acknowledge the need for change and plan for staff<br />

turnover. This not <strong>on</strong>ly ensures having c<strong>on</strong>tinuous<br />

inflow of new blood into the system, but also creates<br />

a motivating and challenging envir<strong>on</strong>ment in which<br />

people d<strong>on</strong>'t get the opportunity to fall into their<br />

comfort z<strong>on</strong>es.<br />

What gets rewarded gets d<strong>on</strong>e. This often-used<br />

phrase warrants serious reflecti<strong>on</strong>. It has been a<br />

l<strong>on</strong>g-held traditi<strong>on</strong> that employers, in their desire to<br />

attract talent, inadvertently play <strong>on</strong> human<br />

weaknesses. These include: security of tenure, desire<br />

for status and attractive compensati<strong>on</strong> packages. As<br />

People come – people go<br />

a result, terms like 'golden handcuffs' became<br />

fashi<strong>on</strong>able. Instead, we ought to, “Reward reliability<br />

and executi<strong>on</strong> of strategy AND those who are h<strong>on</strong>est<br />

about failures. Recognize and promote emoti<strong>on</strong>al<br />

intelligence, and make every leader face up to and deal<br />

1<br />

with failures, lack of effort or dish<strong>on</strong>orable behavior.”<br />

Why retain managers who are not adding value? No<br />

w<strong>on</strong>der such employers suffer diss<strong>on</strong>ance when they<br />

find managers hired <strong>on</strong> this basis, ill-suited to<br />

meeting the challenges of the rapidly changing and<br />

increasingly competitive business envir<strong>on</strong>ment. Such<br />

companies find themselves over-managed and<br />

under-led. They end up becoming unresp<strong>on</strong>sive to<br />

customer needs and inflexible.<br />

The message is loud and clear: Focus <strong>on</strong><br />

employability, by investing in your people. This way<br />

you will build their capacity to deliver and c<strong>on</strong>tribute<br />

value. As the word spreads, others seeking growth<br />

will be attracted to your organizati<strong>on</strong>.<br />

Managers and leaders today need to c<strong>on</strong>stantly<br />

reinvent themselves. An attitude of resp<strong>on</strong>sibility,<br />

flexibility and commitment will make your enterprise<br />

more adaptive, competitive and resilient.<br />

To this end, build an enterprise culture. This demands<br />

a high degree of daring and risk-taking, combined<br />

with a vital dose of wisdom and emoti<strong>on</strong>al<br />

intelligence. How do you find such people? By<br />

playing <strong>on</strong> their strengths that match yours! Look out<br />

for people who will help create and nurture a hightrust<br />

and a high-performance culture where<br />

13<br />

1<br />

.Excerpt from The Business General, by Deborah Tom & Richard Barr<strong>on</strong>s published<br />

by Random House.<br />

14

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