PDF version of 2010-2011 Corporate Business Plan

Corporate Business Plan 2010-2011 to 2012-2013
Information Management
Information Management is about ensuring the integrity,
accuracy, availability, quality, and business value of
information in the department. In addition to regulatory
compliance with the Government of Canada’s Policy
on Information Management and related directives,
this priority reflects the MAF 6 element of effectiveness
of information management. Through this priority, WD
will demonstrate effective use of information resources
of business value as strategic assets, supporting both
decision-making and efficient delivery of government
programs and services. The department will also show
effective recordkeeping practices that ensure transparency
and accountability of government programs and services.
Without effective information management, exponential
growth of files and documents will continue, increasing
the risk of redundant, incomplete, and inconsistent
information. This negatively impacts both the confidence
and integrity of the department’s reports, results, and
responses to Parliament and citizens.
••
WD will integrate both physical and electronic records
management by aligning Central Registries with the
Information Management unit to ensure consistency in the
lifecycle management of all forms of official records.
••
The department will enhance its Information Management
Implementation Plan, including the establishment of
a governance structure and engagement of additional
resources. This will enable the department to comply
with the Government of Canada Policy on Information
Management and Directives on both Roles and
Responsibilities and Recordkeeping, as well as to develop
departmental electronic information management
standards. WD will revise the current retention schedules
for archival documents to ensure compliance with federal
records centre requirements.
••
A phased approach will be used by functional area
to implement Electronic Document and Records
Management throughout the department.
••
WD will form a senior level committee to establish
information management policies and procedures, with
business processes and practices for all employees.
WD employees will also participate in Information
Management Awareness training sessions to be developed
and delivered throughout the department.
The anticipated results of pursing this priority include
reliable access to relevant, quality information in a timely
fashion; increased internal collaboration on document
development; compliance with regulatory requirements;
and strengthened knowledge transfer.
DID YOU KNOW?
“30% of an Information Worker’s time is spent
looking for information!”
“90% of records filed after the completion of a
transaction are never referred to again.”
(Records Management, General Services,
State of Tennessee)
6 For more information on MAF, see Appendix C.
22