Better Transport for NSW - Rail, Tram and Bus Union of NSW

BETTER TRANSPORT FOR NSW
SAFETY AFTER DARK
Safety after dark is a significant concern for commuters, recording a
net night-time safety rating of -7. A total of 36% of people surveyed
indicated they did not feel safe on public transport after dark –
including 12% who said they felt very unsafe.
Total Safe
Total Unsafe
Net Night-time
Safety Rating
29% 36% -7
STATE GOVERNMENT PERFORMANCE
While the general level of satisfaction with services was positive,
the view of the State Government’s performance on public transport
was more critical – recording a net Government performance rating
of -13.
Total Good
Total Poor
Net Government
Performance
Rating
35% 48% -13
TRUST IN OPERATORS
40 per cent of people surveyed indicated government authorities
were the most trusted operators of public transport service, while
16% had more trust in private companies.
Government-owned authorities 40%
Private companies 16%
Neither- they are both the same 31%
Don’t know 14%
The majority of NSW residents surveyed feel positively towards
their public transport services. Trains are most valued for being
able to find a seat and disabled access, while buses are most valued
for safety.
Government authorities are seen as the most trustworthy operators
of public transport services. NSW residents clearly value public
transport services, and place high expectations on the Government
to deliver in this area.
The Better Transport Charter
Transport affects every NSW resident every day. Whether it be
commuting to work or school, accessing health services, or simply
buying a loaf of bread from the corner store, we all interact with the
transport system in a number of ways every day.
Efficient, reliable and cost-effective public transport and freight
transport infrastructure and services are the backbone of a
prosperous economy and thriving communities.
The population of NSW continues to swell due to high birth rates
and the arrival of more than 98,000 migrants annually and the
demands on the existing system are already huge.
Similarly, a report from Infrastructure Partnerships Australia has
forecast that the total amount of freight moving around Australia
will double in 20 years, and triple by 2050.
With these trends set to continue it is crucial that a comprehensive,
forward-looking transport plan is developed and implemented in order
to meet the state’s social and economic needs now and into the future.
The RTBU has developed a charter of five key principals that should
underpin transport planning and development in NSW
Five Principles of a Better
Transport System
1. Invest in high quality services
Access to safe and frequent services is crucial to a high
quality transport network that the public can and want to use.
2. Look after our transport assets
NSW’s existing infrastructure must be maintained and upgraded.
Rail lines should not be allowed to fall into disrepair, efficiencies
on the network should be identified and implemented and
upgrades to existing lines should be prioritised.
3. Plan for the future
The current model of short-term planning needs to be replaced
with long-term, considered planning, which includes careful
analysis of the requirements of individual areas and significant
investment in infrastructure and roads.
4. Provide a transport system for the common good
The quality of transport infrastructure and services can affect
everything from the quality of an individual’s life to the future
quality of our environment. The broad reach of transport means
that decision makers must consider serving the common good in
their planning.
5. Respect the people who provide the services
A world-class transport system is more than just a collection of
physical assets – a workforce with dignity and pride makes the
difference between a system that is operational and a system
that offers the highest quality service, reliability and satisfaction.
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RAIL, TRAM AND BUS UNION - BETTER TRANSPORT FOR NSW