Measurement for Quality Improvement - Health Quality Ontario

Table of Contents
Overview of Measurement. ...................................................................4
Effective Measurement in Quality Improvement ...............................................4
Strategies for Successful Measurement. .......................................................5
Develop a measurement plan .............................................................5
Use multiple measures. ..................................................................6
Plan-Do-Study-Act (PDSA) . ..................................................................7
Leading and Lagging indicators: ..............................................................7
Choose appropriate measures to understand your system. ......................................8
Integrate measures into your daily routine. ...................................................9
Plot data over time. ......................................................................9
Develop visual displays of measures. ......................................................10
Build in ongoing measurement and communication ...........................................10
Sample Measures .........................................................................10
Using Sampling: An Example ............................................................10
Measurement: Run Charts ..................................................................11
Why Use Run Charts? ..................................................................11
Run Charts to Engage Leadership and Staff ................................................13
Analyzing and Understanding Run Charts . ....................................................14
Measurement for Quality Improvement | Health Quality Ontario 3