Fidelis SecureCare of North Carolina Provider Manual

You can receive your username and password with the help of the Fidelis staff, or by
clicking the link under the “Not registered for the provider portal” section.
Once logged in, you may select from the menu of options at the top of the screen.
Member Eligibility Look-Up
You can access member eligibility by entering either the subscriber ID or the member’s
first name, last name and date of birth.
Eligibility