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REACHING OUT - Mentoring - London Deanery

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Contributors<br />

<strong>London</strong> <strong>Deanery</strong> International<br />

<strong>Mentoring</strong> Project – Arti Maini<br />

Never doubt that a small group of thoughtful,<br />

committed citizens can change the world.<br />

Indeed, it is the only thing that ever has.<br />

Margaret Mead, Social Anthropologist.<br />

These famous words are relevant to our <strong>London</strong> <strong>Deanery</strong>-trained<br />

mentors, many of whom have experience of living and/or working<br />

in developing countries and are keen to use their mentoring skills<br />

to support healthcare colleagues in developing countries. Speaking<br />

to these mentors about their experiences and ideas has been<br />

hugely inspiring, and has helped shape an exciting vision for a<br />

unique project.<br />

The <strong>London</strong> <strong>Deanery</strong> Coaching and <strong>Mentoring</strong> Service has<br />

been working closely with partner organisations to develop a<br />

project where volunteer <strong>London</strong> <strong>Deanery</strong> trained mentors will<br />

have the opportunity to be matched with and support healthcare<br />

professionals in developing countries through distance mentoring.<br />

These professionals may face a range of challenges including<br />

a lack of information resources, professional isolation, and little<br />

opportunity for continuing professional development, personal<br />

guidance and development of leadership skills. Understandably,<br />

many decide to emigrate in search of better conditions overseas.<br />

There has been growing recognition of this problem over the past<br />

decade and its impact on the delivery of health programmes,<br />

particularly for those in poor and fragile areas.<br />

The goal of our project is to utilise the skills and expertise of<br />

volunteer <strong>London</strong> <strong>Deanery</strong> trained mentors to support key<br />

healthcare professionals in developing countries. Through the<br />

fulfilment of professional and personal learning goals, this project<br />

will aim to improve retention of health professionals in their<br />

countries of training and to develop senior leadership capacity.<br />

The future for coaching – Jenny<br />

Rogers<br />

Knowledge and insight about the amazing power of the coaching<br />

approach is spreading. The first of the <strong>London</strong> <strong>Deanery</strong> coaches<br />

quickly discovered the value of using it with patients, reporting<br />

back joyfully that it had frequently transformed the quality of the<br />

work they were able to do, especially with patients with chronic<br />

conditions. Now, ‘coaching for health’ has become a catchphrase<br />

whose time has come, potentially saving the health service millions<br />

of pounds and making a positive step-change in doctor-patient<br />

relationships. Coaching as the foundation of a manager’s approach<br />

to staff can create the golden grail of ‘employee engagement’,<br />

a phenomenon which has been shown to correlate highly with<br />

bottom line performance when it is also linked with creating a<br />

‘coaching culture’. So coaching will survive. The need for tough<br />

qualifications will increase. Some kind of regulation may be on the<br />

way.<br />

Reaching out in new directions –<br />

Rebecca Viney<br />

Our joint vision for the future is to continue to embed a coaching<br />

approach across the NHS. Ultimately we aim to reach out beyond<br />

the UK and beyond medicine. Doctors and patients must use the<br />

mindset and skills to transform healthcare provision over the next<br />

decade into one that is sustainable, valuable and effective.<br />

Now that coaching and mentoring are on the map of medicine and<br />

dentistry our next steps will be to develop a set of nationally agreed<br />

coaching and mentoring standards for the medical and dental<br />

profession to use to drive up quality.<br />

And finally, the General Medical Council have introduced<br />

“mentoring” into the draft new duties of a doctor. This gives us the<br />

opportunity to embed quality coaching and mentoring behaviours<br />

and mindset change right from the start of medical education.<br />

Please work with us to take this forward in medical schools around<br />

the world.<br />

Dr Meng Aw-Yong, Associate Specialist<br />

Emergency Medicine, Hillingdon Hospital,<br />

<strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Dr Elisa Bertoja, Consultant Anaesthetist UCLH<br />

and The Heart Hospital, Educational Supervisor<br />

and <strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Dr Paquita de Zulueta, GP, CBT therapist,<br />

Honorary Senior Clinical Lecturer Imperial<br />

College <strong>London</strong>, <strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Dr Shirley D’Sa, Consultant Haematologist, TPD<br />

in School of Pathology and <strong>London</strong> <strong>Deanery</strong><br />

coach/mentor<br />

Dr Jane Hawdon, Consultant neonatologist at<br />

UCLH and <strong>London</strong> <strong>Deanery</strong> coach/mentor and<br />

trainer<br />

Dr Doug Hing, GP ST4 and Darzi Fellow and<br />

new coach<br />

Dr Farzana Hussain, GP in Newham and new<br />

<strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Mr Tj Lasoye, Director of Medical Education<br />

and Consultant in Emergency Medicine. King’s<br />

College Hospital NHS FT and <strong>London</strong> <strong>Deanery</strong><br />

coach/mentor<br />

Dr Arti Maini, GP and <strong>London</strong> <strong>Deanery</strong> coach/<br />

mentor and trainer<br />

Dr Sue Morrison, GP and <strong>London</strong> <strong>Deanery</strong><br />

coach/ mentor and trainer<br />

Dr Sue Morgan, Associate Specialist Elderly<br />

Care Medicine, Croydon University Hospital.<br />

<strong>London</strong> <strong>Deanery</strong> coach/mentor and facilitator<br />

Dr Geoff Norris, Locum GP, <strong>London</strong> <strong>Deanery</strong><br />

coach/mentor<br />

Prof Elisabeth Paice, Chair NWL Integrated Care<br />

Pilot, <strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Dr Gillian Robinson, Associate Specialist<br />

Reproductive and Sexual Health, South <strong>London</strong>.<br />

<strong>London</strong> <strong>Deanery</strong> coach/mentor<br />

Jenny Rogers, Executive Director of<br />

Management Futures, author of Coaching Skills:<br />

A Handbook and Adults Learning and series<br />

editor of the OU series, Coaching in Practice<br />

Prof Tom Sensky, Consultant Psychiatrist in<br />

Occupational Health, and <strong>London</strong> <strong>Deanery</strong><br />

Coach/Mentor<br />

Dr Connie Smith GP Tutor and <strong>London</strong> <strong>Deanery</strong><br />

coach/mentor<br />

Dr Rebecca Viney, GP and <strong>London</strong> <strong>Deanery</strong><br />

Coaching and <strong>Mentoring</strong> Lead, Associate<br />

Dean Workforce Development and Professional<br />

Support Unit<br />

Our volunteer mentors will benefit through ongoing support<br />

(supervision, action learning sets), CPD and skills development<br />

opportunities (e.g. e-mentoring, transcultural mentoring) and<br />

through becoming part of a like-minded community of healthcare<br />

mentors. We envisage a key benefit for volunteer mentors will be<br />

the development and emergence of new perspectives which will<br />

impact on their own work and lives.<br />

We aim to launch this exciting project in the next few months.<br />

Please contact me through mentoring@londondeanery.ac.uk<br />

if you would like to know more or to become involved.<br />

Thank you for being part of the coaching and mentoring<br />

community of practice in <strong>London</strong>, the NHS and beyond.<br />

Dr Helen Massil, Consultant in Sexual and<br />

Reproductive Health, <strong>London</strong> <strong>Deanery</strong> coach/<br />

mentor<br />

Dr Quen Mok Consultant paediatric intensivist<br />

in Great Ormond Street and <strong>London</strong> <strong>Deanery</strong><br />

coach/mentor<br />

34<br />

<strong>London</strong> <strong>Deanery</strong> Coaching and <strong>Mentoring</strong> Service<br />

<strong>London</strong> <strong>Deanery</strong> Coaching and <strong>Mentoring</strong> Service 35

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