1bank transfers quick guide

1bank enables you to carry out all your
banking transactions wherever you are
>
Swift payment orders
You can use this option to transfer funds to any bank in the world as well as banks
in Cyprus. You can find this type of payments in the 1bank menu as follows:
SWIFT transfers can be carried out for any amount and are automatically
forwarded to your branch for execution. A Digipass code is required for these
transfers. Upon execution a confirmation advice is forwarded instantly to your
email.
Tips for SWIFT payments
Using these will safeguard that your order is executed in the fastest, efficient
and most cost effective way:
• Use the SWIFT address of the main branch when available especially
in countries where the IBAN is used
• Avoid the input of an intermediary bank
• Avoid the input of additional branch information
• Provide the bank with your contact telephone number and email so that
your branch can contact you in case there is a need for any clarifications
• Give complete remittance information (payment details) for the transaction
• Provide full name and address (not P.O.Box) for the beneficiary as this
is required by most countries
NEED MORE HELP?
More information and help is available on every screen in the 1bank menu.
Simply click on the “Help” icon located on the top right of each page.
You may also visit the
Bank of Cyprus internet
banking page on the Bank
of Cyprus website
www.bankofcyprus.com.
cy/en-GB/Internet-Banking
Alternatively, you can call 1bank customer service agents from Monday to Friday
between 07:45 and 21:30 (800 00 800 local number or +357 2212 8000 if calling
from abroad)