Warranty LIMITED WARRANTY Except as otherwise provided below, STANLEY warrants that <strong>al</strong>l Products manufactured by STANLEY and sold under its trade names “BEST” and “STANLEY” are free of defects in materi<strong>al</strong>s, workmanship and operation, norm<strong>al</strong> wear and tear excepted, for a period of three (3) years from the date of s<strong>al</strong>e to the origin<strong>al</strong> purchaser. The liability of STANLEY under this warranty is limited to the repair or replacement of any Product covered by the warranty. Written notice of a claim under this warranty should be mailed to STANLEY SECURITY SOLUTIONS, P.O. Box 50444, Indianapolis, IN 4<strong>62</strong>50. The notice should include information as to the identity of the Product and its defect <strong>al</strong>ong with a customer contact name, company name, address, and phone number. STANLEY will then provide shipping directions, with <strong>al</strong>l shipping charges prepaid by you. STANLEY will then cause the Product to be examined and, if found defective and covered under this warranty, will repair or replace said Product at the sole discretion of STANLEY. Warranty service sh<strong>al</strong>l only be provided in the United States. 9K Mechanic<strong>al</strong> Cylindric<strong>al</strong> Lock warranty term sh<strong>al</strong>l be seven (7) years from the date of s<strong>al</strong>e to the origin<strong>al</strong> purchaser. 45H/47H Mechanic<strong>al</strong> Mortise Lock Warranty term sh<strong>al</strong>l be limited lifetime. 48H/49H Mortise Deadlock and <strong>al</strong>l 45HW and 47HW Electro<strong>mechanic</strong><strong>al</strong> Mortise Lock warranty term sh<strong>al</strong>l be five (5) years from the date of s<strong>al</strong>e to the origin<strong>al</strong> purchaser. BEST 93KQ, 45HQ and EXQ l<strong>ocks</strong> using the <strong>Stanley</strong> Wi-Q Wireless Technology sh<strong>al</strong>l be three (3) years from the date of s<strong>al</strong>e to the origin<strong>al</strong> purchaser. <strong>Stanley</strong> Port<strong>al</strong> Gateways, Wireless Access Controllers, Antennas and other products using <strong>Stanley</strong> Wi-Q Wireless Technology not specific<strong>al</strong>ly mentioned sh<strong>al</strong>l be one (1) year from the date of s<strong>al</strong>e to the origin<strong>al</strong> purchaser. SOFTWARE: NT500, <strong>Stanley</strong> Wi-Q Technology, and B.A.S.I.S. Software Warranty - STANLEY warrants that <strong>al</strong>l CD ROM and hardware keys sh<strong>al</strong>l be free from defects in materi<strong>al</strong> and workmanship and will function in substanti<strong>al</strong> accordance to the specifications for a period of one (1) year from the date of inst<strong>al</strong>lation. Specific Limitations: The warranty for <strong>al</strong>l NT500, <strong>Stanley</strong> Wi-Q Technology, and B.A.S.I.S. Software Products does not cover, free-of-charge, any post-s<strong>al</strong>es technic<strong>al</strong> support during the warranty under the following circumstances: • C<strong>al</strong>ls from sub-contractors not authorized by STANLEY • Problems caused by misuse of software or hardware. • Failure to provide a network connection or site phone line for a modem connection, if deemed necessary by STANLEY. • Technic<strong>al</strong> support for third party software or hardware products. • Technic<strong>al</strong> support for network software products. Support for the items above during norm<strong>al</strong> technic<strong>al</strong> support hours will be provided at an hourly rate of $150, billable in one (1) hour increments. For pre-arranged, after-hours support, please c<strong>al</strong>l for quote. GENERAL LIMITATIONS OF WARRANTY This warranty specific<strong>al</strong>ly excludes, and STANLEY sh<strong>al</strong>l not be held responsible for, damage caused by Product m<strong>al</strong>function or failure attributable to acts of God, improper use or inst<strong>al</strong>lation, poor or no maintenance, work performed by other than an Authorized STANLEY technician; failure to follow STANLEY’s operating instructions or environment<strong>al</strong> specifications, modification, vand<strong>al</strong>ism, shipping and/or handling, improper storage, accident, abuse or any other cause not within the control of STANLEY other than ordinary wear and tear. STANLEY provides no warranty or guarantee that its cores and/or cylinders will function properly or be <strong>mechanic</strong><strong>al</strong>ly compatible with products not manufactured by STANLEY. Third Party Warranty Except as otherwise provided above, STANLEY makes no warranty, express or implied, with regard to third party hardware or software and expressly disclaims the implied warranties or conditions of merchantability or, merchantable qu<strong>al</strong>ity, fitness for a particular purpose, title, infringement and those arising by statute or otherwise in law. Customer’s sole recourse for warranty claims is with the manufacturer of the Product. However, STANLEY agrees to pass through any third party warranty that STANLEY receives from the manufacturer of the Products to buyer. The extent of any third party warranty details, terms and conditions, remedies and procedures may be expressly stated on, or packaged with, or otherwise accompanying the Products. EXCEPT AS SET FORTH HEREIN, STANLEY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND BUYER ACKNOWLEDGES THAT NO REPRESENTATIONS, WARRANTIES, PROMISES OR STATEMENTS HAVE BEEN MADE BY STANLEY, WITH RESPECT TO THIS PRODUCT, OR ANY PART OR PORTION THEREOF. IN ADDITION, STANLEY MAKES NO WARRANTY OF MERCHANTABILITY OF THIS PRODUCT OR ANY PART OR PORTION THEREOF, FOR ANY PURPOSE, NOR ANY WARRANTY WHICH EXTENDS BEYOND THE DESCRIPTION ON THE FACE HEREOF. STANLEY SHALL NOT, IN ANY EVENT, BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES SUFFERED BY BUYER OR ANYONE CLAIMING BY, THROUGH OR UNDER BUYER, AS A RESULT OF THE CONDITION OF THIS PRODUCT, OR ANY PART OR PORTION THEREOF, AND THERE ARE NO ORAL OR WRITTEN UNDERTAKINGS OR AGREEMENTS OF ANY TYPE PROVIDED BY STANLEY EXCEPT AS EXPRESSLY SET FORTH HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY IN YOUR STATE 6 <strong>Stanley</strong> <strong>Security</strong> Solutions, Inc • www.stanleysecuritysolutions.com Phone: (800) 711-6814 • Fax: (877) 835-1030 Price List PL<strong>62</strong>
Architectur<strong>al</strong> Finishes BHMA U.S. No. No. Description 605 3 Bright brass, clear coated 606 4 Satin brass, clear coated 611 9 Bright bronze, clear coated 612 10 Satin bronze, clear coated 613 10B Oxidized satin bronze, oil rubbed 618 14 Bright nickel plated, clear coated 619 15 Satin nickel plated, clear coated <strong>62</strong>2 19 Flat black, coated <strong>62</strong>5 26 Bright chromium plated <strong>62</strong>6 26D Satin chromium plated <strong>62</strong>7 27 Satin <strong>al</strong>uminum, clear coated <strong>62</strong>8 28 Satin <strong>al</strong>uminum, clear anodized <strong>62</strong>9 32 Bright stainless steel 630 32D Satin stainless steel 690 20 Dark bronze coated Price List PL<strong>62</strong> <strong>Stanley</strong> <strong>Security</strong> Solutions, Inc • www.stanleysecuritysolutions.com Phone: (800) 711-6814 • Fax: (877) 835-1030 7
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