MANAGING OUTSOURCED REPORTING SERVICES EFFECTIVELY

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These terms are normally used when a “them and us” situation exists. The parties could be
the crooks and the police (rat and grass), the people and the Security Police in the old SA
(impimpi) or of more relevance to us management and staff.
The only way to reduce the impact of this phenomenon in an organisation is to actively try
and change the way the two groups view each other and to try and unite everyone behind
one common purpose.
All groups have to learn that the existence of inappropriate or unlawful behaviour with an
organisation is not in anyone’s interest and that their impact will be felt by everyone and not
just the directors.
CONCLUSION
A quotation, apparently incorrectly attributed to the 18 th British philosopher Sir Edmund
Burke, that "the only thing necessary for the triumph of evil, is for good men to do
nothing" takes on a new meaning when considered in the context of reporting services.
It is expected of good men and women, now more than ever before, to get actively involved
in the fight against unlawful and inappropriate behaviour in the workplace and help to create
the kind of environment that most of us strongly desire.
Reporting services (and particularly outsourced reporting services) have proved, since their
introduction in SA in 1999, that they are an important and extremely cost effective
component of any risk management strategy.
Version 2015-01 © BE HEARD 2015