English Version - Blaenau Gwent County Borough Council

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Learning communitiesConnect 2 Blaenau Gwent 01495 311 556We are working hard to provide the best services we canfor you – our customers.Our trained advisers are ready to deal with a wide range of enquiries.Visit our Flickr,YouTube,Twitter, Delicious, MySpace and Facebook pages byclicking links from www.blaenau-gwent.gov.ukRemember our number - 01495 311556 (Mon-Fri 8am-5.30pm)Emergency Out of Hours - 01495 311556What to askAsk our trained advisers about:• Education• Recycling and refuse• Fly-tipping• Street lighting• Benefits and Council tax• Job applications• Noise nuisance complaints• Anti-social behaviour• And moreFor news and information on all Council services log on to the website: www.blaenau-gwent.gov.ukHow to get in touchVisit our new customer servicecentre at the Civic Centre, EbbwVale. Call in at Connect 2 BlaenauGwent Outreach service in sportscentre and libraries.Email: info@blaenaugwent.gov.ukMinicom: 01495 355959Fax: 01495 353350By post: Connect 2 Blaenau Gwent,Central Depot, Barleyfield IndustrialEstate, Brynmawr, NP23 4YF.Call Connect 2 Blaenau Gwent:01495 311556 (press option 5)For other services please use thephone numbers on the right.Social Services Duty TeamYour first point of contact forenquiries regarding social services01495 315700Monday to Thursday 9am – 5pmFridays 9am – 4:30pmSocial Services Out of Hours0800 328 4432Looking Local• Access it on Sky TV• Or Virgin users press:Interactive>News/info>LookingLocal>Wales>Blaenau Gwent• You can also text your postcodeto 07786 203 957Connect 2 Blaenau Gwent 01495 311 556(Press option 5)Council Tax, Sundry accounts and Business rates 01495 311 556Text Tracey on 87474 to see if you are entitled (Press option 3)to benefitsBenefits and Free School Meals 01495 311 556(Press option 2)Automated Payments 01495 311 556(Press option 1)Social Services 01495 311 556(Press option 4)Get on the web!Check out our easier-to-use website and accessservices online at www.blaenau-gwent.gov.ukSupport a ‘green’ CouncilSign up for your e-copy of this magazine. Simplyemail your contact details to lisa.davies@blaenau-gwent.gov.ukLearning Action CentresAbertillery 01495 355 895Blaina 01495 290 034Brynmawr 01495 355 595Cwm 01495 371 117Ebbw Vale 01495 303 544Tredegar 01495 303 544Sports CentresAbertillery 01495 212 206Ebbw Vale 01495 303 766Nantyglo 01495 310 785Tredegar 01495 723 554Blaenau Gwent LookingLocal Wii and online at:www.lookinglocal.gov.uk/BlaenauGwentIf you would like Connectmagazine in large printformat, contact Lisa Davieson 01495 356 073.Connect magazine is published byBlaenau Gwent County BoroughCouncil and distributed – free ofcharge – to every household in thecounty borough. Every effort is madeto ensure that all the information isaccurate at the time of print.
ConnectYour community magazine for Blaenau GwentWelcomeContentsHow we’re performingagainst our business planp4Welcome to the winterissue of Connect, thefirst edition since I becameLeader of the Council. I’vesaid clearly that electedmembers and Council staffare working together to putBlaenau Gwent communitiesfirst. We are determined toget on with the important jobof delivering the very best wecan for Blaenau Gwent, andimprove in those areas wherewe know we must do better.This magazine gives you an insightinto how we’re doing exactly that.On the next pages, you can read allabout where we are on corporategovernance, and the progress we’vemade so far in responding to Estyn’sreport.See our Learning Communitiespages for the latest news onEducation. Here you can meet alocal lady that we’re helping to getinto her dream career; and learnabout how we and our partnersare working together to improvethe educational achievements ofour young people.On page 8, you can find out howwe’re promoting 5 Star Towns, anddiscover why we’ve already helped122 young people gain confidenceand social skills. Businesses may beinterested in learning how we’rehelping local enterprises on page 10.Pages 12-13 tells you how your oldfurniture can help local good causes,and how we’re tackling the litterlouts that spoil our streets. Onpage 14, a local carer shares hisopinion of the support on offerfrom the Council, and you can alsolearn how we’re getting on in ourwork to integrate our socialservices with nearby Caerphilly onpage 17.Young offenders are paying backthe community on page 16, andwe’re talking about a great newhangout for young people. Don’tmiss the chance to win free ticketsto a show on page 20.Finally, as the winter months drawin, I’d like to tell you about thisCouncil’s new campaign which aimsto help you look after yourwellbeing in the months ahead.Wrap up warm, take care ofyourselves over the festive season,and I will see you in the nextedition of Connect!Councillor John MasonLeader of Blaenau Gwent CouncilOn Track to Improve: Ourresponse to the Estyn reportHelping children achieve moreat schoolRaising the confidence andaspirations of young peopleBoost for BlaenauGwent businessesTip top training foryoung peopleDitch the couch, help agood causeTackling litter louts anddog foulingAn extra helpinghand for carersFoster carers share why theylove looking after teenagersYoung offenders givesomething backAre you caught short bychanges to housing benefit?Why we’re teaming up onsocial servicesWhat’s onCompetitionp5p6p10p10p11p12p13p14p15p16p17p17p18p20for Council news & information visit www.blaenau-gwent. gov.uk3
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English Version - Blaenau Gwent County Borough Council

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