Solid Waste Management Master Class- Learning Notes - MILE

2Solid Waste Operations: Theoryand PracticeOutcomes:Theme 2 related to technical details and practical experiencesaround the operation of refuse removal, street cleaning,disposal, site management, transfer stations, special events andso on.Challenges:• Illegal dumping management – it is difficult to manage illegaldumping hotspots. It is costing municipalities millions eachyear and is also resulting in unfair labour strikes, overtimepayments etc.• Staff management – disciplinary issues and organisedlabour. Municipalities are highly unionised and solid wastemanagement departments are the most radical.Lessons Learned:• Illegal dumping management needs to be part of employeeperformance plans.• Communities around illegal dumping hotspots need to beinvolved and educated in dealing with these areas.• It is of utmost importance to meet with trade unions andsenior management on a regular basis to discuss and addresscommunity and staff issues.