volume 2 issue 12 2009 - Mobile Production Pro

Spirit of America Tours continued from 8due to the use of a sub-contractor.By utilizing its own equipment andpersonnel throughout the tour,it essentially become part of thefamily, and the client base feels morecomfortable overall in this type ofenvironment.➤ Team members sign a nondisclosurewith the company. Thisway, any business or personalconversations that are discussed intheir vehicles remain private and arenot leaked out to the public.➤ Team members operate at all timesin the most professional and ethicalmanner. The client’s privacy is alwaysthe number one concern.Previous experience has helped toput our company at the top of manyhigh-end clients when it comes toselecting a ground transportationservice for their tours,” explainsDuval. “I have spent 28 years in theevent management industry andhave designed and implementedclient retention programs at manycompanies as well.”“My belief is that relationships arebuilt on trust, morals, values andintegrity,” he continues. “With thesebasic building blocks in place, therelationships with our clients continueto move towards an end result thatis complete loyalty between the twoparties. Once this is achieved, eachparty becomes indispensable to theother, and the bond between the twois not easily torn apart.”Duval concludes, “One of themain reasons that we are enteringthe music industry is that we saw aneed for consistent limousine servicethroughout the tours. I am awarethat there are a few companies outthere that are providing a full servicetype of booking for the managers,but the consistency factor is at riskby using sub-contractors during thetour. Our team will actually run theentire tour just as the coaches do nowfor the artist community. We providea 24-hour, on-call service while ontour for the artist, and we deliveran experience not just an everydayservice.” )Upstaging continued from 36the opprotunity to meet and discusslogistics in London. DiCarlo pointsto this as yet another componentof the team mentality exhibitedthroughout the U2 road productionand Upstaging’s home staff.“The difference between the last legand the upcoming leg,” she says, “isthat now we’ve done it, so obviouslyand know what to expect when itgoes out again this year.”The tour resumes in June of 2010. 5Jan Paulsen continued from 32Today when he’s not touring with the band, Janworks locally both rigging and in various aspectsof television production, and he still does physicaltherapy three times a week. When the days getlong, he remembers that he fell more than 40 feetonto concrete and survived. Through his ownperseverance and the support those around him,he climbed back.In May 2010 when U2 hits the road again, JanPaulsen’s ticket to the States will be stamped alongwith everyone else on the tour. When asked forthe last word on the story, his answer was quitesimple… “It’s a good story. It’s kind of a sunshinestory.” 7Writer’s note: In the four years I’ve been writing for thispublication, I have only had the opportunity to stumbleacross a story like this a few times. When I have, it hasreminded me that in among the thousands of paragraphs ofdetailed descriptions about the technical and logistical aspectof what it takes to bring a design to life, there is flesh andblood. I am deeply grateful to Jan Paulsen for sharing hisexperience, and I would like to urge our readers to impartany similar accounts you may have. We’d love to hear them,and so would you mates on the throughout the industry.44 mobile production monthly