development of new products, and internal process performancethan nonusers. In addition, GPK users indic<strong>at</strong>edth<strong>at</strong> their firm’s average gross margin on itsprimary product or service is significantly higher (16%-30%) than did the rest of the respondents (11%-15%).Improved cost control also seems a likely outcome ofGPK practices and could easily lead to higher margins.Responses indic<strong>at</strong>ing better development of new productsand internal process performance suggest th<strong>at</strong> GPKalso facilit<strong>at</strong>es process improvement decisions. Morethan one user commented th<strong>at</strong> GPK aids in sales management,customer analysis, and production decisions(such as when bottlenecks occur).We then asked GPK adopters and users to providetheir opinion about whether GPK had been worth thecost. Table 4 shows th<strong>at</strong> 64% of users indic<strong>at</strong>ed th<strong>at</strong>GPK was either worth it or will be. Only 15% answeredit was not worth the cost. GPK nonusers were a littleless positive, but 42% still indic<strong>at</strong>ed it would be worthit if they used it. Considering the level of workinvolved to implement and maintain the system, thesenumbers suggest th<strong>at</strong> the majority of GPK user firmsfeel it is justified. One user commented, “GPK is a relevantpart of the overall MIS.” Another wrote, “Forshort-term decision making in a goods-producing company,GPK is essential.” On the other hand, not allusers think GPK is worth it. One wrote th<strong>at</strong> GPK was“too expensive (man-hours) to calcul<strong>at</strong>e the r<strong>at</strong>es.”Another adopter wrote, “upd<strong>at</strong>e of system/d<strong>at</strong>a does notjustify the results—cost vs. benefit out of balance.”S IMPLER OR M ORE COMPLEX?There is ongoing deb<strong>at</strong>e in <strong>German</strong>-speaking countriesregarding whether or not cost systems should be simplified,and two general opinions seem to be emerging.One view holds th<strong>at</strong> <strong>German</strong> systems are too complexand need simplific<strong>at</strong>ion; the other contends th<strong>at</strong>because the world is getting more complex, we needmore complex costing systems. Table 4 shows th<strong>at</strong> bothoutlooks are well represented. Considering <strong>this</strong> issuewith reference to GPK use, we can see th<strong>at</strong> nonadoptersand nonusers provided similar responsesregarding the future direction for their CMS. Twentyeightpercent of nonadopters expect it to get simpler,43% said more complex, and the nonuser results weresimilar. GPK users were almost evenly split on theissue, with 35% saying simpler, 37% saying more complex,and 28% saying about the same.I S GPK OVERSOLD BY A DVOCATES?We asked all respondents a question often posed in theUnited St<strong>at</strong>es regarding management accounting systemssuch as ABC: “Do you believe the benefits ofGPK have been oversold by GPK advoc<strong>at</strong>es?” Asshown in Table 4, 27% of nonadopters and 18% of alladopters responded “yes,” while 42% of users (and24%-35% of the rest) answered “no.” Although GPK isintensively taught and discussed in <strong>German</strong>-speakingcountries, it does not appear to suffer from the “hype”th<strong>at</strong> often accompanies consultant-driven tools in theUnited St<strong>at</strong>es.GPK COMPARED TO OTHER COSTINGSYSTEMSIn addition, we compared the success measures of GPKusers with those of firms th<strong>at</strong> employ other costing systems,including “simple GPK” systems, ABC systems,and target costing systems (firms could be included inmore than one c<strong>at</strong>egory). To define “simple GPK” systems,we excluded those th<strong>at</strong> meet full GPK criteriaand included systems th<strong>at</strong> utilize only the most basicGPK practices, contribution accounting and plannedcosts. We included ABC systems because they are considereda key ingredient of resource consumptionaccounting and are currently being promoted in theUnited St<strong>at</strong>es. Finally, although it is not a costing systemby definition, we included target costing as amarket-based pricing and cost management system.As evident in Table 5, the combin<strong>at</strong>ion of GPK andABC consistently provides the best overall CMS andbusiness unit performance results for manufacturingfirms. This group r<strong>at</strong>ed their CMS higher than othergroups for fulfilling the following purposes (all on aseven-point scale): product costing/pricing decisions(6.50), budgeting and planning (6.83), and overall needs(6.67). These firms also r<strong>at</strong>ed their business unit’s performancehigher than the other systems in terms ofreturn on investment (5.60), cost control (5.83), andgross margin on primary products (4.67). We have to becautious in drawing conclusions from these resultsMANAGEMENT ACCOUNTING QUARTERLY 46 F ALL 2008, VOL. 10, NO. 1
Table 5: GPK Success Compared to Other <strong>Cost</strong>ing Systems“Simple GPK + TargetGPK” GPK ABC ABC <strong>Cost</strong>ingSuccess measure 1 Users 2 Users Users 3 Users Users 4Part A: Manufacturing IndustriesTotal number of firms 57 31 23 6 37CMS meets purposes:Product costing/pricing decisions (1-7) 5.88 5.71 5.91 6.50 5.89Budgeting and planning (1-7) 5.88 6.45 5.83 6.83 6.14Overall needs (1-7) 5.69 5.74 6.09 6.67 5.89Business unit’s performance:Return on investment (1-7) 4.55 5.03 4.95 5.60 4.76<strong>Cost</strong> control (1-7) 5.08 5.23 5.14 5.83 5.22Annual sales (1-6) 2.21 1.90 2.26 1.83 2.35Average gross margin (1-7) 4.09 4.20 3.91 4.67 4.15Part B: Nonmanufacturing IndustriesTotal number of firms 30 15 23 6 25CMS meets purposes:Product costing/pricing decisions (1-7) 4.97 4.93 4.62 5.00 5.13Budgeting and Planning (1-7) 6.20 6.60 5.59 6.50 6.40Overall needs (1-7) 5.43 5.87 5.45 6.33 5.84Business unit’s performance:Return on investment (1-7) 4.74 4.43 4.90 4.00 4.50<strong>Cost</strong> control (1-7) 5.10 5.27 4.81 5.17 5.56Annual sales (1-6) 2.33 1.80 2.48 2.50 1.80Average gross margin (1-7) 3.87 4.60 3.62 3.17 3.771 See descriptions in Table 4.2 “Simple GPK” users defined as using planned (standard) costs for most costing purposes and contribution accounting (questions 7j and 2b on Table 1).3 ABC users defined as those th<strong>at</strong> alloc<strong>at</strong>e indirect costs to activity or process cost pools, then assign to cost objects based on multiple cost drivers, andthey named ABC as best describing their costing method.4 Target costing users defined as answering 6 or 7 out of 7 on their usage of target costing over the past three years.because only six manufacturing firms used a combin<strong>at</strong>ionof GPK and ABC, and these varied in industry,sizes, and str<strong>at</strong>egic purpose. The results simply suggestth<strong>at</strong> the GPK/ABC combin<strong>at</strong>ion can be highly effectiveamong manufacturers, indic<strong>at</strong>ing the need for furtherresearch using more and better-m<strong>at</strong>ched firms th<strong>at</strong>would allow for industry-specific analyses.Among nonmanufacturing firms, the story is somewh<strong>at</strong>different. Here the ABC/GPK combin<strong>at</strong>ionreceived the high score for meeting overall CMS needsand was strong in other measures, but the other systemsalso earned high success scores. Target costing usersgave the highest r<strong>at</strong>ing for product costing/pricing decisionsand business-unit cost control. GPK (withoutMANAGEMENT ACCOUNTING QUARTERLY 47 F ALL 2008, VOL. 10, NO. 1