Janice Paul and Heather Higgs - crncc

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ReferralsTotal # of clients referred to IGSWs• Guelph site• Waterloo site• Cambridge sitePercentage (#)35142%38%20%Clients served by IGSWs 95% (334)Reasons clients were not served• service was not needed 1.4% (5)• client refused service• client died before first IGSW visit0.3% (1)0.6% (2)• clients waiting to be served2.6% (9)Carrie McAiney &Loretta Hillier 2010
IGSW ActivitiesActivities Percent (#)of HoursClient Contact37%• face-to-face• telephone32%5%Collaterall 19%services/consultation/collaborationDocumentation 19%Administration 13%Travel 12%Carrie McAiney &Loretta Hillier 2010
Page 1 and 2: Facilitating Integration fromthe Co
Page 3 and 4: What is an integrated system?‣ A
Page 5 and 6: How did We Get to Where We are‣ H
Page 7 and 8: Guiding Principles Continued….‣
Page 9 and 10: Integrated Services for SeniorsDr.
Page 11 and 12: Intensive Geriatric Service Worker(
Page 13 and 14: IGSW Goals - Healthy, Happy,Safe
Page 15 and 16: Referral Guidelines (cont’d)‣ R
Page 17 and 18: Secure Web Portal for GEMreferrals
Page 19 and 20: IGSW Qualifications‣ Recruitment-
Page 21 and 22: Case ReviewED Presentation:‣ 87 y
Page 23 and 24: PLANAfter the GEM assessment, it wa
Page 25 and 26: Home in the Community‣ Client see
Page 27 and 28: To date‣ Arranged for Meals on Wh
Page 29 and 30: Currently‣ Using walker‣ Now se
Page 31 and 32: Ongoing involvement:‣ Accompanied
Page 33: Waterloo WellingtonIntegrated Servi
Page 37 and 38: Referral Sources250208Numbe er of R
Page 39 and 40: Client CharacteristicsAge• Mean
Page 41 and 42: IGSW: Other ImpactsImpacts as a res
Page 43 and 44: Summary of the Ways in Which the IG
Page 45 and 46: IGSW: Other ImpactsDo you think the
Page 47 and 48: Selected Quotes“IGSW has gotten m
Page 49 and 50: Lessons Learned: IGSWsFacilitating
Page 51 and 52: Lessons Learned: IGSWsChallenges:
Page 53: Contact Information‣ Janice Paul

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