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How to Pay“Which Method is Best for You”Cash & ChequesCash purchases are welcome at all of our Branches. All recognised Bank and Building Society cheques,if accompanied with the relevant guarantee card are accepted.Credit CardAll major credit/debit cardsare accepted.Corporate Purchase CardsBy arrangement.Credit AccountIf you supply us with details of your company and a letterhead showing your registration number, we can quicklysupply you with a 30-day credit account, subject to your company's credit status. Payments accepted as above,also by Bankers Draft and BACS.Pricing - Quality Industrial Supplies at Very Competitive PricesList PricesOffer PricesContract PricesCROMWELL ®Discountswww.cromwell.co.ukAll list prices are those given by the manufacturers and suppliers and exclude VAT,quotes remain valid for 30 days only, unless by written agreement and are subject tochange in line with manufacturers pricing policies.Discounted offer prices are printed in our catalogue and are available to all ourcustomers and may be subject to change in line with increased costs.Special selling prices can be negotiated for volume quantities of specific products wherewe can pass on savings made from high volume production.Account customers can negotiate purchase discounts on products where they have aregular or high volume usage. Discount levels are subject to agreement withlocal branch sales staff or management and are relevant to volumes being purchased.Cancellation & Return PolicyCancellationsOrders cannot be cancelled once they have been despatched by Cromwellor one of its suppliers. For products requiring special manufacture,cancellation will not generally be allowed once the manufacturing processhas commenced.ReturnsProducts may be returned to Cromwell for credit or refund by way of thefollowing procedure;1 A returns number or authorisation should be obtained from Cromwellprior to returning goods, advice note or invoice number needs to bequoted.2 Products must always be returned unused in their original packagingand in a condition that is immediately fit for resale.3 Returns must be made within 14 days of the advice note date ofdelivery unless special authorisation has been agreed.Conditions(i) A re-stocking charge will generally be applied for products that are nolonger required or returned due to customer error.(ii) Certificated/calibrated products may not be eligible for return due toconformity regulations included in our accreditation certification.(iii) Cromwell reserves the right to refuse to accept any products or toapply a re-stocking charge that relates to the actual cost of inspectionand re-stocking for products returned that do not comply with theterms of this policy.This policy excludes software products and/or products supplied undercontract where the terms and conditions of the contract will rule.This policy is part of our terms and conditions of sale but does not affectthe customer's statutory rights as a consumer.Cromwell accepts no responsibility for any loss or damage to products intransit.ALL RETURNS ARE SUBJECT TO 100% INSPECTION BEFORERE-STOCKING TO ENSURE GOODS ARE FIT FOR RESALE.Product PromotionsSpecial Offers are published regularly to pass onsubstantial savings on products that Cromwellhave purchased in volume, leaflets are freely availablefrom your local branch or representative.CONDITIONS OF SALE ARE AVAILABLE ON REQUEST© 2011Page5
Cromwell’s 400,000 sq ft Head Office and World Distribution Centre (WDC).History - Serving Industry Since 1970Cromwell was founded by Michael Gregory whenhe opened the first Cromwell premises inWilberforce Road, Leicester, on the 1st August1970 and with the effort, support and dedicationof many people, he has since steered the companythrough its carefully managed expansion programme alongto the present day.Cromwell is now the largest British owned industrial distributorand has over 1,700 employees. The company is unique inhaving: 60 Distribution Centres Worldwide - 4 specialistcompanies and an export division operating in 44 countries and5 continents - a team of “time-served” sales engineers in eachregion - global product research - product analysis unit - a teamstudying production methods worldwide; a unique dailyinter-company delivery system enabling rapid access toproducts, services and information.Cromwell people are totally committed to working closely withevery customer and supplier, for the benefit of all. Thedevelopment of products and training of people, creating theopportunities that are the foundation of our Company’s successand growth - these positive contributions are part of the longterm success and future security of Cromwell and its people.Cromwell’s comprehensive £20.5 million of local stocks arefurther supported by over £25.3 million of stock held in ourcentral stores and World Distribution Centre (WDC) at Wigston,Leicester, UK.Our Prime Objective is to be...“The Complete Industrial Supply Company”The 310,000 sq ft main warehouse containing part of Cromwell’s vast product range.Page6
Page 4 and 5: Hand ToolsSection 5Product Groups50
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Page 13 and 14: © BP p.l.c.AVIATIONOIL FIELD SUPPL
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Page 17 and 18: Page163D Axis Gauging . . . . . . .
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Page 29 and 30: Tags, Scaffold . . . . . . . . . .

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