305th Medical Group Ambulatory Health Care Center Answers to ...

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IWhen are weight checks done?Weight Checks are done Monday through Friday from 7:45 a.m. to 9:00 a.m. and 2:30 p.m. to 4:00 p.m. youdo NOT need an appointment.How long does it take to process con-leave, who has the final determination on how long the con-leave is, andhow long is con-leave given?Requests for Con-Leave will be processed within 3 business days. 305 MDG Providers make the final determinationon the length of Con-Leave. With the exception ofmatemity leave, con-leave will not exceed 4 weeks.How do I get my profile changed or extended?Changes or extensions to current profiles are made based on the PCM/civilian provider's recommendations.PCM's may need to see the patient before a change is made. If that is the case, a PCM team member will schedule youan appointment. Profiles may take up to three days to process.When are blood pressure checks done?Blood Pressure Screenings are performed M-F between the hours of7:45 a.m. to 9:00 a.m. and 2:30 p.m. to4:00 p.m.When can I come in to take out my sutures?ISuture removals are done between the hours of7:45 a.m. -9:00 a.m. and 2:30 p.m. -4:00 p.m. You do not,need an appointment.How long does it take to process paperwork and where can I pick it up when it is filled out?Paperwork requiring provider input, review or signature will be completed within three business days. Allcompleted paperwork may be picked up at the kiosk during normal duty hours. All paperwork not picked up within 30days are filed or shredded.
How can I change my username or password?Call the TaL help desk at 1-800-501-8662Is making appointments the only thing TOL is good for?No; TaL offers a bounty of infonnation on the latest TRICARE and Military Health Systemnews and developments and TRICARE benefit information for beneficiaries.Visit the TaL website at www.tricareonline.com or call customer service at 1-800-600-933What kinds of appointments are available in TOL?At this time, you can book annual appointments in GYN and Optometry as well as routine,well and flu appointments in Family Practice, Pediatrics and Flight Medicine.Are there any early booking options?Yes; we now offer early appointment booking options. The best selections of same-day appttimes can be found after 1800h or before 0600h on any normal business day.
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