Waitakere New Settlers' Guide 2009 - Auckland Council

Community Services Card (CSC)Permanent residents who are on a low to middle income may be eligible for a Community ServicesCard from Work and Income (WINZ) to help with the cost of prescriptions and doctors fees. Callfreephone on 0800 999 999 to see if you are eligible.High User Health Card (HUHC)People who visit their doctor 12 times or more in 12 months because of continuing healthproblems and who do not have a Community Services Card, can apply for a High User HealthCard. It gives the cardholder a higher subsidy on visits to the doctor and on prescription charges.If you think you may qualify ask your doctor to check you records, the doctor needs to make anapplication for you.Pharmaceutical Subsidy Card (PSC)This card allows the cardholder and named family members to pay a lower amount on governmentprescription charges. The purpose of the card is to help people who face high prescription costs butwho do not have a CSC or a HUHC. Your local pharmacist will keep a prescription count for yourfamily and if eligible will issue a PSC to you.Healthline is a free telephone information service for all the family.The service is staffed by registered nurses who will assess your health needs, andgive information and advice to help you decide on the best level of care.HealthlineFreephone 0800 611 116www.healthline.govt.nzNetworks, care and support for elderly peopleThere are extensive social networks for senior residents in Waitakere and lots of activityprogrammes at Community Centres. Free copies of the New Zealand Retirement Guide can beobtained at your local CAB.Age Concern is a national organisation serving the needs of older people. You can find answers toquestions about health, safety, happiness, getting out and about and more.www.ageconcern.org.nzSeniorNet West Auckland helps people get connected online and to make the most of technologyand new communication methods. www.seniornet-west-auckland.org.nzElderNet has comprehensive information about services that are available for older people.www.eldernet.co.nz37