Corporate America Discovers Payments - Digital Transactions

D I G I T A L T R A N S A C T I O N S . N E TCONTENTSDecember 2009 ■ Volume 6, Number 12‘Transactionalcapabilities are whatkeep consumers comingback, and for non-banktechnology companies,providing transactionalcapabilities is a wayto capture onlinetransaction revenues.’page 2626 Corporate AmericaDiscovers PaymentsIt’s all been rather sudden. Overthe past year or so, a numberof large tech companies have inone way or another moved intoelectronic payments. Their motivesand methods may vary, but thereal question surrounds their ultimateimpact on the business.4 The Gimlet EyeA Focused Look at Mobile6 Trends & TacticsPayPal’s Ploy to Ramp upInnovation; Heartland vs.VeriFone: What’s Reallyat Issue? PCI And SmallMerchants: A Tough ISO SellPlus, Security Notes outlines someways you can protect yourselffrom the enemy within, and theWeb Transaction PerformanceIndexes spotlight winners andlosers among the leading creditcard and online-banking sites.12 AcquiringDownshiftingon the M&A TrailThe year 2009 has seencomparatively few sales ofmerchant portfolios and ISOs.Will the market revive in 2010?15 E-CommerceThe Challenge forOnline BankingOnline banking sites have finallyovertaken biller sites in electronicbill payment. But banks can’t reston their laurels. To stay ahead,they’ll have to make it easer forcustomers to track their financesas well as pay bills.22 NetworksThose Other Merchant FeesMerchants direct most of theirire at interchange, but thereare other network fees thatmerchants ultimately pay, andyes, these are going up. Unlikeinterchange, which goes toissuers, these other fees are agold mine for the networks.32 M-CommerceSix Keys to Driving upAdoption forMobile BankingBanks that want to maximize theirreturn on the dollars they investin the mobile channel must focuson maximizing the percentage ofcustomers who adopt and use theproduct. Here are half a dozenpractical ways to do that.35 ComponentsSelect-A-BranchBranches outWhile many ATM networks arestruggling to grow volume,Select-A-Branch has been workingfeverishly to buck that trend bysigning some sizable deals.39 EndpointA Bad Connection forMobile PaymentsThe bill-to-carrier model makesfor a fast and smooth checkout,but don’t count on it to makemobile payments go mainstream,says Conrad Sheehan.Cover illustration:Design, Jason Smith;Photos, istockphotoDigital Transactions (USPS 024-247) is published monthly by Boland Hill Media LLC, 109 S. Roselle Road,Suite 204, Schaumburg, IL 60193. Periodicals Postage Paid at Schaumburg, IL, and at additional mailing offices.POSTMASTER: Send address changes to Digital Transactions, P.O. Box 3553, Northbrook, IL 60065-3553.