Goal 4: Optimize Performance RelevanceObjective 4.1: Sustain Strategy DisciplineInstill a culture of performance accountability byestablishing specific performance measures thatimprove mission performance, reduce redundancies,and drive change as necessary.Decisions at all levels regarding operations, recruiting,training, programming, budgeting, policy, and acquisitionwill reflect <strong>DIA</strong> strategic goals and objectives. The Agencywill create and manage performance measures to organizeinformation, coordinate activities, and support resourcerelateddecisionmaking. <strong>DIA</strong> will develop systems, designprocesses, and furnish resources to measure performance,develop action plans, and ultimately improve performance.To instill a culture of performance accountability, <strong>DIA</strong> will:<strong>DIA</strong>’s performance management program willconduct end-to-end performance assessments toraise product and service standards. Performancemanagement will be used to institutionalize aculture that encourages workforce behavior toimprove products and delivery of services, increasetransparency and accountability at all levels, andestablish methods that use hard data and othercriteria for meaningful assessment.‣ Institutionalize the strategy and correspondingannual implementation plans by reflecting them indirectorate-level plans, performance assessments,and communications.‣ As necessary, refine the strategic planning cycle toadapt to the dynamic requirements of customersinformed by <strong>DIA</strong> fiscal realities.‣ Align performance management efforts and timelinesto develop consistent and reliable results.‣ Eliminate needless duplication of effort by enforcingexisting standards, identifying best practices throughlessons learned, and sharing information acrossthe workforce.‣ Integrate rigorous feedback mechanisms fromperformance measures to foster the continuousimprovement needed to address current andfuture challenges.12
Objective 4.2: Streamline Business ProcessesTransform business management practices to supportkey strategic priorities at the lowest cost whileimproving oversight and accountability at all levels.As an effective steward of public resources, <strong>DIA</strong> recognizesstrong stewardship and business management requiretransparency and accuracy in financial data, manpowerauthorizations, and acquisition for monitoring andassessing resource decisions. Disciplined and routinelyupdatedpolicies, procedures, and systems will ensure thereliability of management information, support regulatorycompliance, demonstrate strategic alignment, andmeasure program effectiveness. To strengthen businessmanagement, <strong>DIA</strong> will:‣ Demonstrate accountability to overseers and facilitatedata-driven resource management decisions byestablishing and sustaining processes, controls, andfinancial systems capable of achieving an unqualifiedfinancial statement audit opinion.‣ Consolidate all business management within thebusiness reference model to ensure improvementsare efficiently designed and executed, and businesssystems and applications investments are based onstrategic needs and customer requirements.‣ Maintain proper management control of <strong>DIA</strong> operationalresults and integrity by sustaining management of theManagers’ Internal Control Program.Objective 4.3: Reward EffectivenessImplement resource-performance integration bylinking <strong>DIA</strong> resource allocations and performancemeasures to strategic objectives.<strong>DIA</strong> must mitigate adverse impact from U.S. fiscalconstraints on core mission capabilities; security ofthe work environment; physical infrastructure; andperformance, certainty, and satisfaction across theworkforce. <strong>DIA</strong> will use all relevant data to evaluateand invest in programs that yield output tied to strategicobjectives. To link resources and performance to strategicobjectives, <strong>DIA</strong> will:‣ Establish a planning process to align programsubmissions to strategic objectives and mission needs.‣ Strengthen linkages among strategic objectives, businesscapabilities, supporting services, and performancemeasures to determine future investments.‣ Evaluate directorate-level performance outcomesagainst the accomplishment of strategic objectives.‣ Identify and eliminate programs without strategicrelevance, such as non-core and lesser performingprograms, reward high performance programs, andredirect savings and other resources to existing andemerging strategic priorities.‣ Communicate timely and sound acquisition guidanceto <strong>DIA</strong> leadership, managers, and the workforce toensure only relevant, appropriate, and cost-effectivetechnologies and capabilities are acquired to supportstrategic initiatives.‣ Integrate security practices into business processes toprotect national intelligence and intelligence sourcesand methods.13
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