A Method for Work Functions and Competency Mapping - Health ...

ACUTE — AGED CARE INTERFACE MATRIX (RESOURCE 3)Acute – Aged Care Interface CONTEXTClient Journey of CareADDITONAL RESOURCESHealth workerCompetencyDomainDischargePlanning/ExitPlanningRestorativecareAdmissionPre-admission/entry planningKnowledge of aged care systems & available servicesKnowledge of individual roles in different sectors & the scope of those rolesCare ofOlder PeopleNational Planof ActionCategoriesof healthworkerSpecificprofessionalcompetencyrequirementsHealthdeliverysectorsEducation& TrainingprovidersCaseManagementKnowledge &SkillsCase management, achieving individualised person centred care skillsCase coordination, including case conferencing skillsKnowledge of informal supports available to the person in careAdvocacy skills, for person in care, across & within systemsReferral skills (informed by knowledge of different service systems)Comprehensive assessment of the personComprehensive assessment of the home environmentSearch skills using different information technologies & in relation to communitycare services & to medical recordsTeam work within and across health worker disciplinesKnowledge of aged care policiesManagement skills to provide appropriate leadership, prioritising demands, rolemodelling and delegation of workManagementKnowledge &SkillsTime & resource management skillsCommunication skills a) verbal b) written c) documentation & reporting d) conflictresolution & negotiationInterpretive skills (consistently able to use & interpret data & information supplied)Knowledge of additional needs of CALD background peopleKnowledge of additional needs of people from Indigenous backgroundsCultureInclusiveKnowledge &SkillsCross cultural awareness and cultural competence skillsAwareness of Indigenous culture & how to ensure these issues are addressed whenworking with Indigenous clientsKnowledge of ageing process and age-related conditions and illnessesKnowledge of dementia & related conditions & their managementCare of OlderPeopleKnowledge &SkillsManagement of challenging behaviours skillsKnowledge of complex and chronic conditions & their managementKnowledge of legal issuesKnowledge of end of life issuesKnowledge of healthy ageing including preventative carePalliative care skills & end of life decision making skillsPalliative care skills & end of life decision making skillsKnowledge of ethical issuesRestorative (basic to advanced) skills a) nursing & medical b) personal care c) specificallied health skills, as requiredAbility to balance safety issues with dignity of independenceReflective practice skills — learning from your own interventionsFirst aid and emergency procedure skillsSmooth handover skills – ability to interpret, provide clear documentation,communication, reporting & observationTransfer equipment skillsTransfer pharmacology skillsCounselling skills to support the older person and their family or carerProblem solving skills related to care of older people transitioning from acute health toaged or community care sectorUnderpinningAttitudesCommitment to individualised identification of client needCommitment to cultural diversityCommitment to client empowermentEmpathy with the older personRespect for the older personPositive view of ageingCommitment to healthy ageingINNOVATION AND REFORMCaring for Older People Program — Learning Module 1A Method for Work Functions and Competency Mapping37