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Computer self efficacy, computer anxiety, attitudes towards the ...

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A. Durndell, Z. Haag / <strong>Computer</strong>s in Human Behavior 18 (2002) 521–535 531also more likely to report <strong>the</strong>mselves as being amongst <strong>the</strong> heaviest users of <strong>the</strong>Internet, as measured by reported time spent online per week. O<strong>the</strong>r studies, such asSherman et al. (2000) and Odell, Korgen, Schumacher, and Delucchi (2000) indicatea similar picture whilst varying in detail. The big picture seems to be that whilst<strong>the</strong>re might be a declining, though still existing, difference between males andfemales in overall use of <strong>the</strong> Internet, <strong>the</strong>re are remaining variations in use between<strong>the</strong> genders.In conclusion, this study would seem to support <strong>the</strong> contention that <strong>the</strong> researchliterature on <strong>the</strong> use of <strong>computer</strong>s probably will extrapolate to <strong>the</strong> Internet, and thatthis will include <strong>the</strong> frequent finding of variations due to gender, in contradiction to<strong>the</strong> hopes of some Internet enthusiasts. This study also tends to support <strong>the</strong> point ofview that <strong>the</strong> emerging countries of Eastern Europe will not be immune to <strong>the</strong> genderrelated effects of technology as found in <strong>the</strong> west. Finally, it would be useful todevelop measures of <strong>attitudes</strong>, <strong>anxiety</strong> and <strong>self</strong> <strong>efficacy</strong> <strong>towards</strong> <strong>the</strong> Internet.Appendix A. Corrected item–total correlations <strong>Computer</strong> Anxiety Items (CARS)Item1. I feel insecure about my ability to interpret a <strong>computer</strong>0.44printout2. I look forward to using a <strong>computer</strong> on my job 0.693. I do not think I would be able to learn a <strong>computer</strong>0.47programming language4. The challenge of learning about <strong>computer</strong>s is exciting 0.525. I am confident that I can learn <strong>computer</strong> skills 0.666. Anyone can learn to use a <strong>computer</strong> if <strong>the</strong>y are patient and 0.53motivated7. Learning to operate <strong>computer</strong>s is like learning any new skill, 0.59<strong>the</strong> more you practice, <strong>the</strong> better you become8. I am afraid that if I begin to use <strong>computer</strong>s more I will become 0.40more dependent upon <strong>the</strong>m and lose some of my reasoning skills9. I am sure that with time and practice I will be as comfortable 0.68working with <strong>computer</strong>s as I am in working by hand10. I feel that I will be able to keep up with <strong>the</strong> advances happening 0.65in <strong>the</strong> <strong>computer</strong> field11. I would dislike working with machines that are smarter than 0.43Iam12. I feel apprehensive about using <strong>computer</strong>s 0.7313. I have difficulty in understanding <strong>the</strong> technical aspects of0.46<strong>computer</strong>s14. It scares me to think that I could cause <strong>the</strong> <strong>computer</strong> to destroya large amount of information by hitting <strong>the</strong> wrong key0.59

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