Annual Report - Australian Automobile Association

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RoleVisionMissionThe Australian AutomobileAssociation (AAA) has beenan official voice of motoringin Australia since 1924.The AAA supports theactivities of the State andTerritory motoring clubs andassociations.To help coordinateconstituents in maintainingworld best standards ofmotoring services and benational advocate formotorists.To promote the interests ofAustralian motorists byinfluencing public policy andthe efficient use of memberorganisation servicesamong constituents.
PRESIDENT’S ANNUAL REPORT 2001Dr Maxwell LayAs an engineer and historian, with a passion for the history of roadsand vehicles, the Presidency of the AAA has presented me with anopportunity to participate at the highest level in an importantorganisation involved with roads, vehicles and their drivers at afascinating and challenging time.2The fascination is with the changing natureof technology in vehicles and theinformation services to drivers, which isdeveloping with the steady introduction ofIntelligent Transport Systems to improvesafety and efficiency.The challenge is to ensure that the motoringorganisations, as members of the AAA, cancollectively take advantage of the changesnot only with these technologies, but at atime of new alliances, new partnerships toimprove services to members.The first six months have already flown by,and I am pleased to be able to report onAAA’s activities over the past year.My worthy predecessors have reported onthe increasing cooperation between themotoring clubs in Australia over the past fewyears, and indeed throughout the world,enabling us to provide for all Australianmotorists comprehensive and wide-rangingservices. In my visits to clubs aroundAustralia I am pleased to see thiscooperation continue but I have noticed therapid changes in community expectations ofservice providers as well as the many newproducts in the marketplace.I am reminded of the old map makers’ viewof unchartered areas with their descriptionof such as "Here there be dragons".After nearly a century in safe seas, theautomobile clubs are now enteringunchartered oceans. Our traditionalbusinesses are mature, largely commoditisedand have very little chance of maintainingtheir traditional prosperity without radicalrethinking. Tomorrow, do we encounterdragons, or a land of milk and honey?Today’s Australian automobile clubs have along, special and iconic association withroadside assistance. For many motorists thishas been, and continues to be, an essentialpart of their motoring peace of mind. Themajority of motoring Australians belong toone of the Clubs and have great trust inthem and confidence in the services thatthey offer. This trust has been establishedover generations. Although the Clubs
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Page 5 and 6: cooperation in a range of areas, fr
Page 7 and 8: usage in our major cities is caused
Page 9 and 10: ACTIVITIES8AdvocacyThe main advocac
Page 11 and 12: Australian Standards- Club Represen
Page 13 and 14: COMMITTEE REPRESENTATIONNational Ro
Page 15 and 16: AAA STAFFThe members of the Secreta
Page 17 and 18: MOTORING FACTSBudgeted Commonwealth
Page 19: Total Commonwealth Government Road

Annual Report - Australian Automobile Association

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