Winter 2009-10 - Pine Manor College

Familiar FacesSucceeding in New Places:The New Enrollment–––––––––––––––––– and ––––––––––––––––––Financial Services TeamAPPLICATIONSAdmissions Counselors Reach Out in New Ways and New PlacesBy Bill Boffi, Dean for Student Recruitment & RetentionBy Elyse H. Vasquez, Admissions CounselorApplications for Fall 2010 are significantly higher than last year at this time due to the combinedefforts of the Enrollment and Financial Services [EFS] team in exploring new areas, employingmore creative recruitment approaches, and hosting new events. The EFS team’s work is part ofthe college wide effort to provide access for students who have been traditionally underservedby institutions of higher education and to furnish the support needed for successful completionof a four year degree.Admissions Counselors have already seen positive results – even from areas previously visited–from their new focus on regions and cities such as Providence, RI; New York City (CollegeSummit Schools) and Westchester County, NY; Northern NJ; Hartford, CT; Philadelphia, PA;and Baltimore, MD. In Providence, Admissions Counselor Julie Petrarca has been going to moreschools, connecting with more school and college counselors, and helping schools make trips tocampus. In New York City, Associate Director of Recruitment for Urban Markets Stacey Corinhas used Pine Manor’s connection to the national non-profit organization College Summit inreaching high school juniors and seniors. [College Summit places college counselors in publicschools to help boost college enrollment.] These connections have helped Stacey bring in manymore applications from New York City – 42 from her first visit this year.Director of Recruitment Janna Spinazola and Admissions Counselors Christina Jones and ElyseVasquez have been doing initial outreach to new territories. Spinazola has made new contactsin New Jersey, Jones has done the same in Philadelphia and Hartford, and Vasquez has followedsuit in Westchester County, NY, and in Baltimore.In addition to this work, the EFS team has brainstormed creative ways to get students to campusand help them begin the dream of completing a four-year degree. The result has been moreevents on campus, more options on what counselors can do in schools [such as interviews andon the spot admission], and, with help from Pam Palmer and her students, more outreach andevents around The Enhanced Foundational Program. During the fall semester, Enrollmentand Financial Services organized an Open House, two Enhanced Foundational Days, andan Interview Night. During the spring semester EFS will host two separate “On the SpotAdmissions Days”, an Overnight Event, an Open House, and an Accepted Students Day – andpossibly more.ROSARIOHENDERSONSPINAZOLAThe Enrollment and Financial Services team (EFS)has undergone a major reorganization in the last6-9 months. Five offices have been brought together– in physical location, functionality, and reportingstructure – to provide better service to students,maximize efficiency in our internal enrollment processes,and maximize enrollment. The offices of Bursar,Registrar, Financial Aid, Student Financial ResourcesOmbudsperson, and Admissions are now on thesecond floor of the Ferry building.From the student’s perspective, the first noticeablechange is that the counter in the former Registrar’sOffice is now a “one stop” counter that handles allneeds relative to enrolling at and paying for their PineManor education. To manage this critical function,PMC tapped Veronica Rosario ’04, who joined PineManor as a first year student in 2000. While serving asa member of the Admissions team from 2006-2009,Veronica demonstrated an understanding of all facetsof a complicated process. As a former student, she alsounderstands student needs with unusual clarity. Thesestrengths made her a perfect fit for the new position ofAssistant Director of Enrollment Services.In addition to working the front-line at the counter,Veronica has a lead role in the redesign of the enrollmentdata flow, with responsibility for collection andmanagement of the voluminous data (all applications,transcripts, letter of recommendation, standardizedtest scores) that come from prospective students. Sheis yet another in the long tradition of Pine Manorgraduates excelling in the workplace.To play key roles in reaching the third of the reorganizationgoals – maximizing enrollment – two longterm stalwart staff members were selected: SophiaHenderson, who began at Pine Manor in 1999, waspromoted to the role of Assistant Dean of StudentRecruitment and retention last March, and JannaSpinazola Robson, now in her ninth year at theCollege, was named Director of Student Recruitmentlast September. While Janna and Sophia share an unwaveringcommitment to Pine Manor’s mission, theybring different experiences and skill sets to the criticaltask of leading the College’s recruitment efforts.Sophia has been effective in several different rolesprior to assuming a lead role with the EFS team.As Bursar and more recently as Student FinancialResources Ombudsperson, Sophia has been extraordinaryin her ability to serve the interests of the College(such as lowering the loan repayment default rate ofour students), while being recognized by students asone of their most valuable on-campus resource. Herpassion is as unmistakable as her results.Janna has long been a stabilizing force in a dynamicAdmissions scene, presenting understated passionand confidence-inspiring professionalism. In recruitingoverseas for PMC, her recruitment for the pastthree cycles has populated the emerging EnhancedFoundational Program (EFP). Now she is the respectedteam leader of the five person recruitment team andhas increased the number of students who have cometo campus this past fall by organizing distinctive OpenHouse, EFP, and On- the- Spot Admissions Events.VASQUEZVASQUEZ12 PINE MANOR COLLEGE BULLETIN | www.pmc.edu Winter 2010 13