Training Guide - The Renal Network

Section 2: Program Modules continuedMultiple-Day ProgramSession Three: Positive Fistula CommunicationSession Objectives:At the completion of this session, the learner will be able to:• Discuss specific patient misconceptions concerning AV fistula• Describe positive responses to the most common patient statementsregarding AV fistulaSession Topics:• Positive patient communicationDVD Presentation:• “Is Your Access Language a Barrier?” presented by Catherine Colombo,RN, CNN• Provide slide handouts for this presentation.• Give lecture utilizing Power Point slides versus DVD - optional.Discussion:• Present any facility-specific AVF protocols or policies• Conduct role playing exercise to encourage thoughtful rebuttals to patientnegative statements/fears• Reinforce patient vascular access educationSuggested Readings: (Available on Cannulation Workshop Resource CD-ROM)• “Ease the Ouch” pamphlet• “Choosing Your Vascular Access” pamphlet• “Access Care: Your Lifeline” brochureEducator Tips:• Briefly discuss your objectives for this session• Introduce session topics• If you do not have a sizeable monitor for viewing the DVD in a large group,consider allowing participants to view the presentation individually• The DVD can be stopped and restarted to discuss specific issues withinthe presentation8