fore, winning the award this year is a big achievement for usas a company. The award is granted based on how the businesscommunity feels we operate as a company – weentered the market quite late and have had to work hard tocatch up. I am very proud of and thankful for all ourTanzanian employees for taking us to where we are today.How has the launch of One Network contributed toTanzania’s impressive growth in customers and revenuesover the last 12 months? What competitive advantages doyou feel you have over your competitors?We are very excited with One Network as it is the world’sfirst borderless mobile network offering the possibility fornearly half of Africa’s population to make calls at local ratesacross 12 countries throughout the continent.With the introduction of One Network in Tanzania, there isno doubt that it attracted quite a number of new customersgiven that we border Kenya and Uganda – both in the OneNetwork – and given that there is considerable cross bordertrade and travel between the three countries. Nevertheless, ourinvestment in our people and application of dynamic marketingstrategies has paid off, contributing greatly to the bottom line.We are currently market leaders by revenue and will be marketleaders by active customers in a short time. With regardto our competitive advantage, we pride ourselves on qualityof service and our dedication to making life better for thecommunities we serve. As such, we are truly focused.Although distinctively advantageous, One Network is onlyone way in which we are different from our competitors.It is obvious that giving back to the communities whereyou operate is an important initiative for Celtel throughoutAfrica. Through your well-known Build Our Nation program,how much have you given to schools throughoutTanzania to date and could you explain a bit more aboutthe project?Build Our Nation (BON) was launched in Tanzania in May,2004. Following its success here, it was adopted by Celteloperations across Africa. Today, BON accounts for approximately70% of our CSR expenditure and plays an importantrole in aiding school children across Tanzania. The programis structured in such a way that the Ministry of Educationand Culture submits to Celtel a list of secondary schoolsthroughout Tanzania that are most in need of books at thebeginning of each calendar year. The project is then dividedinto quarters, whereby in each quarter, Celtel chooses oneschool from each region of the country to receive funds forbooks and school supplies, allowing four schools per yearto receive books in each region of the country. The schoolselection process is done via a randomly generated computerizeddraw. This technique allows Celtel to conduct acompletely unbiased selection of schools with no “edge”given to any school. After the book selection is processedCeltel purchases the relevant books and delivers them to34 CHAOS SPRING 2008 CORPORATE SPIRIT
On December 31, 2007,Celtel Tanzania had 2,507,000customers. This showed 65%growth compared to thesame period in 2006each school (or in certain instances, they provide the necessaryresources for headmasters to travel to a central locationin order to collect the books.)BON is a very important project for us and is directly in line withCeltel’s commitment to Making Life Better for all people inTanzania. We are dedicated to helping the country grow andproviding support in areas where aid is needed. To date, wehave distributed around $500,000 worth of books.We have enhanced BON to include scholarships to the topeight boys and girls who gain admission to local universities.We currently have 23 scholars in this program, who areour ambassadors on the various campuses in the country. Inaddition to being on full scholarships, these students havethe advantage of gaining valuable work experience whilestill at school, as they work for Celtel and are paid a salarywhen on break from school.What other major Celtel community projects are plannedfor Tanzania?As a responsible corporate citizen, Celtel is committed to agiving back to the community in which we do businessthrough supporting other community causes.In recognition of the diversity that makes us what we aretoday, Celtel marks and celebrates the various days that targetspecific groups in society – i.e. International Women’sDay, The Day of the African Child, World Aids Day,Ramadan and Christmas. Staff members are encouraged totake part in these activitiesWe are proud to be contributing to the growth of future executivesin Tanzania by supporting the Management Forum, whichis held at the British Council offices every month. This forumbrings together middle to senior level managers to discuss topicalissues of the day that affect their professional lives. Expertsare sourced from various sectors so as to provide real life casestudies for participants. It also serves as a networking platformfor young professionals.You have been recently promoted to COO of East AfricaCeltel operations. How will your stint covering Tanzaniaassist you in your future endeavors in achieving the ambitioustargets set for these regional Celtel operations?Tanzania was my introduction to sub-Saharan Africa and Ilearnt a great deal here. My assimilation with the cultureover the past 14 months and the way things work in thispart of the world will definitely be beneficial to my newscope of responsibility. With the talented people found inEast Africa and in the <strong>Zain</strong> Group combined with my experiencesgained working in the Middle East for many years, Iam confident that we will meet and even exceed our targets.We will contribute our part to <strong>Zain</strong> Group’s 2011 targetsof being a top 10 global operator with a customerbase of 110 million and an EBITDA of $6 billion. In short,everyone one of us needs to stay humble, positive andalways embrace the basic values on which we were raised.In the non-education sector, Celtel will continue to supportthe annual Geita Gold Mine Kilimanjaro Challenge, whichseeks to raise funds for HIV/AIDS awareness. And in 2007, Ithink I was the first Celtel Tanzania employee to scaleMount Kilimanjaro, the highest mountain in Africa. I evengot to shout, “Hallo Africa,” from that spot, where I couldsee the whole continent (laughs).Insofar as our customers are concerned, they have access to atoll free AIDS helpline, which provides all people, especiallyyouths, with access to the right information about the diseaseand the ways in which they can protect themselves and curtailits spread. We have also partnered with the Elizabeth GlaserPediatric AIDS Foundation (EGPAF) to provide communityphones to women’s groups so as to enable them to generateincome for their families. This has involved the placement ofCeltel payphones at EGPAF supported health facilities, handsets for selected clients, and the inclusion of awareness messagesat Celtel stands at regional exhibitions. Finally, Celtel isalso identified with road safety in Tanzania, having sponsoredthe cause for over six years.CORPORATE SPIRIT35 CHAOS SPRING 2008
- Page 1 and 2: chaosBY DESIGNA Zain Magazine | Spr
- Page 3 and 4: 32CORPORATE SPIRITTanzania hits the
- Page 6 and 7: our operations on the African conti
- Page 8 and 9: ZAIN’S GROUPS RECORD YEAR2007 saw
- Page 10 and 11: Winning Star Academy - orArab Idol
- Page 12 and 13: Nahed TaherWhen Nahed Taher founded
- Page 14 and 15: More than 4,000 years ago,the islan
- Page 16 and 17: The glory of the MasaiNo tribe capt
- Page 18: on which to roam. With exponentialp
- Page 21 and 22: “most forward-thinking”We are m
- Page 23 and 24: should consider leaving the company
- Page 25 and 26: “Our dream is to see Zain asa hum
- Page 27: Bashar T. Arafeh, 41, a Jordanian n
- Page 32 and 33: Blanket coverageChaos by Design tal
- Page 34 and 35: able to escape. Of course, we did n
- Page 36: tion that fits the needs of our cus
- Page 39 and 40: The joint initiative will fuelecono
- Page 41 and 42: ations. In this model the entire vi
- Page 43 and 44: The Celtel ChallengeZain launches A
- Page 46 and 47: Bestselling author, world-renowned
- Page 48 and 49: Record breaking IPOHuge response to
- Page 50 and 51: Zain House in BarcelonaExceptional
- Page 52 and 53: Zain rebranded LaFont de Prades, ar
- Page 54 and 55: 60 CHAOS SPRING 2008 CORPORATE SPIR
- Page 56 and 57: The Iraqi ConversionThe Zain Group
- Page 58 and 59: Meanwhile in Lebanon...64 CHAOS SPR
- Page 60 and 61: 66 CHAOS SPRING 2008 CORPORATE SPIR
- Page 62 and 63: Dr. Saad Al Barrak: Arab AdMan of t
- Page 64 and 65: 70 CHAOS SPRING 2008 CORPORATE SPIR
- Page 66 and 67: 72 CHAOS SPRING 2008 CORPORATE SPIR
- Page 68 and 69: 74 CHAOS SPRING 2008 CORPORATE SPIR
- Page 70 and 71: Mobile browsing is fast emergingas
- Page 72 and 73: Hear no evil, speak no evilHow, in
- Page 74 and 75: Motorola is widely considered tobe
- Page 76 and 77: Vietnam and Ireland, services are a
- Page 78 and 79:
to share the costs of laying fibre
- Page 80 and 81:
Trivia to inspireBritish cellphone
- Page 82 and 83:
90 CHAOS SPRING 2008 FOR THE RECORD
- Page 84 and 85:
92 CHAOS SPRING 2008 FOR THE RECORD
- Page 86 and 87:
94 CHAOS SPRING 2008 FOR THE RECORD
- Page 88 and 89:
96 CHAOS SPRING 2008 FOR THE RECORD
- Page 90:
98 CHAOS SPRING 2008 FOR THE RECORD