<strong>Wyse</strong> <strong>Technology</strong> - Pricing for IT Hardware EPL 3658Service Programs - February 2013Model/Description Part # ECPMs ITS Notto ExceedPrice<strong>Wyse</strong> Premium Support PlansPlatinum - <strong>Wyse</strong> Premium Support24x7 Telephone Support for Severity 1 incidents, Designated Support Engineer, Premium 906023-03 $40,000 $40,000Knowledgebase Content, 75 Support Incidents, 1YRGold - <strong>Wyse</strong> Premium Support9AM to 5PM Telephone Support (per US, continental local time zone), Direct Access to Premier 906023-02 $20,000 $20,000Support Engineers, Premium Knowledgebase Content, 50 Support Incidents, 1YRSilver - <strong>Wyse</strong> Premium Support9AM to 5PM Telephone Support (per US, continental local time zone), Direct Access to Premier 906023-01 $7,500 $7,500Support Engineers, Premium Knowledgebase Content, 20 Support Incidents, 1YRBronze - <strong>Wyse</strong> Premium Support9AM to 5PM Telephone Support (per US, continental local time zone), Maximum 250 clients 906023-06 $2,999 $2,999Direct Access to Premier Support Engineers, Premium Knowledgebase Content,5 Support Incidents, 1YRService ProgramsWarranty Upgrades <strong>and</strong> ExtensionsWarranty Extension with Advance Replacement Service Provides the customer with 3 or 5-yearsof Advance Replacement service. Must be purchased at time of product purchase.GOLD CHOICE PROGRAM***** Cannot be combined with SilverChoice renewal program *****ProSupport: Advanced Exchange Service, S Class, 5 Year 902116-01 $106 $106ProSupport: Advanced Exchange Service, T Class, 5 Year 902116-60 $106 $106ProSupport: Advanced Exchange Service, V Class, 5 Year 902116-02 $122 $122ProSupport: Advanced Exchange Service, RL Class, 5 Year 902116-05 $122 $122ProSupport: Advanced Exchange Service, RLE Class, 5 Year 902116-33 $157 $157ProSupport: Advanced Exchange Service, C Class, 5 Year 902116-41 $106 $106ProSupport: Advanced Exchange Service, D Class, 5 Year 902116-76 $114 $114ProSupport: Advanced Exchange Service, P Class, 5 Year 902116-48 $122 $122ProSupport: Advanced Exchange Service, Z Class, 5 Year 902116-54 $122 $122ProSupport: Advanced Exchange Service, X Class, 3 Year 902116-04 $139 $139Warranty Extension with Advance Replacement Service Provides the customer with 1 or 3-yearsof Advance Replacement service. Must be purchased at time of product purchase.SILVER CHOICE PROGRAMProSupport: Advanced Exchange Service, S Class, 3 Year 902116-06 $48 $48ProSupport: Advanced Exchange Service, T Class, 3 Year 902116-61 $48 $48ProSupport: Advanced Exchange Service, V Class, 3 Year 902116-07 $48 $48ProSupport: Advanced Exchange Service, RL Class, 3 Year 902116-10 $48 $48ProSupport: Advanced Exchange Service, RLE Class, 3 Year 902116-34 $48 $48ProSupport: Advanced Exchange Service, C Class, 3 Year 902116-42 $48 $48ProSupport: Advanced Exchange Service, D Class, 3 Year 902116-77 $48 $48ProSupport: Advanced Exchange Service, P Class, 3 Year 902116-49 $48 $48ProSupport: Advanced Exchange Service, Z Class, 3 Year 902116-55 $48 $48ProSupport: Advanced Exchange Service, X Class, 1 Year 902116-09 $29 $29Warranty Extension with Advance Replacement Service Renewals Extends the GoldChoice orSilverChoice options for another 1 or two years. Must be purchased at the time of product purchase or 90days prior to expiration of SilverChoiceSILVER CHOICE PROGRAM***** Cannot be combined with GoldChoice *****ProSupport: Advanced Exchange Service, S Class, 1 year, extension 902116-11 $36 $36ProSupport: Advanced Exchange Service, T Class, 1 year, extension 902116-62 $36 $36ProSupport: Advanced Exchange Service, V Class, 1 year, extension 902116-12 $45 $45ProSupport: Advanced Exchange Service, RL Class, 1 year, extension 902116-15 $49 $49ProSupport: Advanced Exchange Service, RLE Class, 1 year, extension 902116-35 $59 $59ProSupport: Advanced Exchange Service, C Class, 1 year, extension 902116-43 $36 $36ProSupport: Advanced Exchange Service, D Class, 1 year, extension 902116-78 $42 $42ProSupport: Advanced Exchange Service, P Class, 1 year, extension 902116-50 $45 $45ProSupport: Advanced Exchange Service, Z Class, 1 year, extension 902116-56 $49 $49ProSupport: Advanced Exchange Service, X Class, 1 year, extension 902116-14 $69 $69ProSupport: Advanced Exchange Service, S Class, 2 year, extension 902116-16 $70 $70ProSupport: Advanced Exchange Service, T Class, 2 year, extension 902116-63 $70 $70ProSupport: Advanced Exchange Service, V Class, 2 year, extension 902116-17 $88 $88ProSupport: Advanced Exchange Service, RL Class, 2 year, extension 902116-20 $88 $88ProSupport: Advanced Exchange Service, RLE Class, 2 year, extension 902116-36 $106 $106ProSupport: Advanced Exchange Service, C Class, 2 year, extension 902116-44 $70 $70ProSupport: Advanced Exchange Service, D Class, 2 year, extension 902116-79 $79 $79ProSupport: Advanced Exchange Service, P Class, 2 year, extension 902116-51 $88 $88ProSupport: Advanced Exchange Service, Z Class, 2 year, extension 902116-57 $88 $88ProSupport: Advanced Exchange Service, X Class, 2 year, extension 902116-19 $119 $119Warranty Extension - Return to Depot extends the warranty to 2 or 3 years for mobile thin clients <strong>and</strong> 4or 5 years for Desktop thin clients. Must be purchased at time of product purchase or 90 days prior to theBRONZE CHOICE PROGRAMexpiration of the st<strong>and</strong>ard warranty.Basic Hardware Services: Business Hours (5X10), Return to Depot, S Class, 1 year, extension 902116-21 $19 $19Basic Hardware Services: Business Hours (5X10), Return to Depot, T Class, 1 year, extension 902116-64 $19 $19Basic Hardware Services: Business Hours (5X10), Return to Depot, V Class, 1 year, extension 902116-22 $29 $29<strong>Wyse</strong> Confidential - Internal Use OnlyService Programs
Model/Description Part # ECPMs ITS Notto ExceedPriceBasic Hardware Services: Business Hours (5X10), Return to Depot, RL Class, 1 year, extension 902116-25 $29 $29Basic Hardware Services: Business Hours (5X10), Return to Depot, RLE Class, 1 year, extension 902116-37 $39 $39Basic Hardware Services: Business Hours (5X10), Return to Depot, C Class, 1 year, extension 902116-45 $19 $19Basic Hardware Services: Business Hours (5X10), Return to Depot, D Class, 1 year, extension 902116-80 $24 $24Basic Hardware Services: Business Hours (5X10), Return to Depot, P Class, 1 year, extension 902116-52 $29 $29Basic Hardware Services: Business Hours (5X10), Return to Depot, Z Class, 1 year, extension 902116-58 $29 $29Basic Hardware Services: Business Hours (5X10), Return to Depot, X Class, 1 year, extension 902116-24 $39 $39Basic Hardware Services: Business Hours (5X10), Return to Depot, S Class, 2 year, extension 902116-26 $34 $34Basic Hardware Services: Business Hours (5X10), Return to Depot, T Class, 2 year, extension 902116-65 $34 $34Basic Hardware Services: Business Hours (5X10), Return to Depot, V Class, 2 year, extension 902116-27 $52 $52Basic Hardware Services: Business Hours (5X10), Return to Depot, RL Class, 2 year, extension 902116-30 $52 $52Basic Hardware Services: Business Hours (5X10), Return to Depot, RLE Class, 2 year, extension 902116-38 $70 $70Basic Hardware Services: Business Hours (5X10), Return to Depot, C Class, 2 year, extension 902116-46 $34 $34Basic Hardware Services: Business Hours (5X10), Return to Depot, D Class, 2 year, extension 902116-81 $42 $42Basic Hardware Services: Business Hours (5X10), Return to Depot, P Class, 2 year, extension 902116-53 $52 $52Basic Hardware Services: Business Hours (5X10), Return to Depot, Z Class, 2 year, extension 902116-59 $52 $52Basic Hardware Services: Business Hours (5X10), Return to Depot, X Class, 2 year, extension 902116-29 $69 $69<strong>Wyse</strong> Confidential - Internal Use OnlyService Programs
Change language