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nfocusNEWCENTRAL CLAIMSMANAGER NAMEDLaura Jakel is ACUITY’s newestManager - Central Claims, working at our CorporateHeadquarters.Laura joined ACUITY in 2000 as an Inside ClaimsRepresentative. She was promoted to a Senior InsideClaims Representative in 2006. Laura graduatedfrom UW-Stout with a bachelor’s degree in businessadministration. Laura lives in Sheboygan, where sheis well known for her photography. •SANDY OSTERMANNWRAPS UP OVER 45YEARS AT ACUITYACUITY bids a fond farewell to SandyOstermann, Manager - Services, who retired in June afternearly 46 years at ACUITY. Sandy began in the recordsdepartment but spent most of her career in commerciallines. She has been a manager in the commercialprocessing department since 1987.Sandy is looking forward to having more time todevote to volunteering, traveling, and reading in herretirement. She and her husband, Allen, also plan totravel to Virginia to visit their son Allen Jr., daughterin-lawBobbi, and theirthree grandchildren,Lizzie, Brett,and Seth. •WORD OF MOUTHEach month, we comb our Facebook pages to seewhat topics have people talking. Over 28,000 peopleread this month’s featured post, which focusedon why small contractors need to put controlsin place to detect and prevent fraud. Get the fullstory at: facebook.com/acuityconstruction.•J U L Y 2 0 1 3 PAGE 7