OR DE R IN FOR MATIONTo Help Serve You Better…Service HoursCustomer Service:8:30 a.m. to 5:30 p.m., Mon.-Thurs8:30 a.m. to 5:00 p.m., Fri.Warehouse:8:00 a.m. to 5:00 p.m., Mon.-Fri.To Place An OrderBy Mail:Customer Service Department<strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> Limited300 Water StreetWhitby, ON, L1N 9B6Call:Toll Free: 1-800-565-5758Fax:Toll Free: 1-800-463-5885Order ProcessingWhen placing an order please indicate thefollowing:Quantity, ISBN number(s), author(s),and title(s)A complete Bill to and Ship to addressPurchase Order Number, or VISA,MASTERCARD, or American Expressnumber (including expiry date)Contact name and telephone numberOrders without official Purchase OrderNumbers will be billed to the individualteacher who placed the order.If you place an order with a futuredelivery date, please make the deliverydate very clear with a bold messagesuch as DELIVERY THE WEEK OFAUG. XX or DO NOT DELIVERBEFORE AUG. XX.Note: Upon receipt of your order, pleasecheck your shipment carefully. If carton(s)are missing or damaged, please note onthe Bill of Lading before you sign it. Do notstamp or distribute books until you haveverified the accuracy of the order againstyour packing slip. If there is an error, notifyour customer service department promptly.Please have available the total number ofcarton(s) received, along with your packingslip.Purchase Order NumbersOrders to be invoiced to a Board ofEducation cannot be processed without anofficial Purchase Order Number.New School Book PolicyFor information on this policy, pleasecontact your local sales representative or<strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> Head Office at thecontact information provided on the insideback cover of this catalogue.Shipping/HandlingPrices do not include shipping cost or anyapplicable sales taxes. Shipping and handlingcharges are additional and will beadded to your invoice.Any apparent damage or shortage ofcartons should be noted on the carrier’swaybill and reported to our CustomerService Department on receipt of shipment.PricesPrices listed in this catalogue are NETprices and current at the time of publication.ALL PRICES LISTED IN THIS CATA-LOGUE ARE SUBJECT TO CHANGEWITHOUT NOTICE. Current list prices anddiscounts may be obtained by calling ourCustomer Service at 1-800-565-5758 orsending in a request for a quotation. Termsare 30 days.Customer ServiceAll inquiries about orders, shipments, andreturns should be addressed to ourCustomer Service Department and pleasehave the following information available:Account NumberPurchase Order NumberInvoice NumberISBN(s) of title(s) in questionDate of order placement or returnInquiries about educational texts and theirselection should be directed to your localsales representative or to <strong>McGraw</strong>-<strong>Hill</strong><strong>Ryerson</strong> School Division.Eligibility For Return PrivilegesBooks in print, i.e., current titles, may bereturned for credit providing you wereinvoiced within the previous 12 months.No books will be accepted forreturn credit if they have beenstamped or otherwise madeunsaleable.Returns must be shipped prepaid.Invoice information must be suppliedwith all returns.Kit components, incomplete kits,records, tapes, software, and films arenon-returnable.Examination CopiesExamination copies of selected SchoolDivision resources will be made availablefor course selection to those directlyresponsible for evaluating and selectingmaterials for classroom use. Requests aregranted at the discretion of your SalesRepresentative.Due to rapidly increasing publication costsAnswer Keys, Solutions Manuals, Teachers’Guides or Manuals, Instructors’ Manuals,BLMs, Software and Videos are FOR SALEONLY and available only to authorizedpersonnel.When requesting an examination copyplease provide the following information:The title you wish to considerName of course you are considering theresource forAnticipated enrollments in the courseDate of resource adoptionAnd all other information that will helpour sales representative to grant yourrequest quickly and serve your needsefficientlyFrench Language Services<strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> has a bilingualCustomer Service representative to assistour francophone customers.French EditionsSome of our textbooks are available inFrench language editions. These texts arenoted in our catalogues and can beordered from:Chenelière/<strong>McGraw</strong>-<strong>Hill</strong>,7001, boul. Saint Laurent,Montréal, Québec H2S 2E3,tel: (514) 273-1066/1-800-565-5531fax: (514) 276-0324/1-800-814-0324New 13-Digit ISBNEffective January 1, 2007, the length of theInternational Standard Book Number(ISBN) officially changed from 10 to 13digits. Our catalogues display the 13 digitISBN for products with a copyright date of2007 forward. Earlier titles display the 10digit ISBN. For more information visitwww.mcgrawhill.ca.22TO ORDER Customer Service: 1-800-565-5758 Fax: 1-800-463-5885 www.mcgrawhill.ca/school
<strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> Order FormPHOTOCOPY FOR FUTURE USESEND TO: <strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> LimitedOrder Department: 300 Water Street, Whitby, ON, L1N 9B6OR CALL: Toll Free Order Phone: 1-800-565-5758Toll Free Order Fax: 1-800-463-5885OR DE R FOR MSHIP TO:BILL TO: (If different than SHIP TO address)Date: ______________________________________________________Is Your School/Prov. GST Exempt: Yes No GST#____________Attention: __________________________________________________School: ____________________________________________________School Board:________________________________________________Address:____________________________________________________City: __________________________________Province:______________Postal Code: __________________Telephone: ( ) ______________Attention: __________________________________________________School: ____________________________________________________School Board:________________________________________________Address:____________________________________________________City: __________________________________Province:______________Postal Code: __________________Telephone: ( ) ______________PLEASE NOTE: If ordering through your school board, a PO# must accompany order. PO#________________________________________________VISA/MASTERCARD/American Express # ______________________________________________________Expiry Date: ______________________Signature: ________________________________________________________________________________________________________________Examination Copies: Examination copies of selected School Division resources will be made available for course selection to those directlyresponsible for evaluating and selecting materials for classroom use. When requesting an examination copy please provide the following information:•The title you wish to consider •Name of course you are considering the resource for •Anticipated enrollment in the course •Date of resourceadoption. Requests are granted at the discretion of your Sales Representative.<strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong> values your Privacy. From time to time The <strong>McGraw</strong>-<strong>Hill</strong> Companies shares information collected through this form with other companies whose products or services wefeel may be of interest to you. If you would like your name removed from these lists, please mail a written request to Privacy Official, <strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong>, 300 Water Street Whitby, Ontario,Canada, L1N 9B6 and mhrprivacy@mcgrawhill.ca. For questions about our privacy practices or to confirm the accuracy of your information, please contact <strong>McGraw</strong>-<strong>Hill</strong> <strong>Ryerson</strong>’s PrivacyOfficial at 1 800 565 5758, or mhrprivacy@mcgrawhill.ca. Your information is stored in a secure database in Canada and access is limited to authorized persons. For more information aboutThe <strong>McGraw</strong>-<strong>Hill</strong> Companies' Customer Privacy Policy, visit our Web site http://www.mcgraw-hill.com/privacy.html .Shipping will send your order by the most efficient, cost effective method appropriate to the size and destination of the package.If you have special instructions, please provide them.QTY. ISBN TITLE/AUTHOR NET PRICE TOTAL* For Atlantic provinces, add HST.HST=13%Total Product5 % GST (or HST * )(Non-book materials) PSTTOTALTO ORDER Customer Service: 1-800-565-5758 Fax: 1-800-463-5885 www.mcgrawhill.ca/school23