Library - Technical Services Learning and Performance Goals

Learning and Performance Goals: Technical Services (Library)Workplace Value #1: Quality of WorkExceeds Not only meets a high quality of work standards, but is conscious of and caresabout the overall quality of the department, the work environment, and the library;anticipates areas where the quality may be affected and suggests appropriateaction.Meets Demonstrates neatness, accuracy, consistency and follow through with the abilityto pay attention to detail.Below Does not demonstrate neatness, accuracy, consistency, and/or follow through, norpays attention to detail.Workplace Value #2: CommunicationExceeds Not only meets the department’s communication standards, but helps bond thecrew, answers questions of other crew members, provides updates on long-termprojects, and includes all necessary parties in their communications.Meets Works well in a team, asks appropriate questions, and communicates effectivelywith supervisor(s) regarding schedule changes or other work place issues.Below Does not work well in a team, asks irrelevant questions regarding tasks, and/ordoes not communicate effectively with supervisor(s) regarding schedule changes orother work place issues.Workplace Value #3: ResponsibilityExceeds In addition to meeting the department’s responsibility standards, shows leadershipabilities and is able to delegate when necessary or change strategies when the jobcalls for it.Meets Shows initiative, is motivated, reliable, and able to work independently.Below Shows no initiative, is unmotivated, unreliable, or unable to work independentlyWorkplace Value #4: TrustExceeds Goes out of their way to work well with others, has confidence in the team, ishighly spoken of and respected, and helps create a positive work environment.Meets Works well with and is respectful of others in the department; has confidence thatothers will do good work independently.Below Is disruptive to the work of the department; does not get along with or ismistrustful of others in the department.Competency #1: Attention to DetailExceeds Not only maintains an appropriate level of accuracy, detail, and focus, but looksfor opportunities for self-improvement and implements strategies that help thecrew or library team.Meets Maintains an appropriate level of accuracy, detail, and focus.Below Maintains an inconsistent or unsatisfactory level of accuracy, detail, and focus withlittle regard to improving.Current as of 4/9/2012

Competency #2: Computer SkillsExceeds Is skilled with current computer programs and library-specific databases, easilylearns new library applications when necessary, and/or can trouble-shoot.Meets Uses various computer programs and library-specific databases effectively.Below Is not very computer savvy.Competency #3: Willing & Open to LearnExceeds Actively looks for ways to improve performance or learn more about TechnicalServices tasks or processes.Meets Demonstrates an openness to improve performance.Below Is resistant to or not interested in improving performance.Competency #4: Knowledge/Awareness of WorkflowExceeds Not only meets department expectations, but works well independently and takescharge of or seeks out new projects when regular work is completed.Meets Demonstrates knowledge of the workflow, prioritizes multiple projects well, andkeeps on top of work demand.Below Is often confused by the workflow, has difficulty prioritizing projects, or hastrouble keeping up with work demand.Tool or Resource #1: Technical Services Software and DatabasesExceeds Quickly learned and confidently uses Millennium iii software and other acquisitionsand cataloging databases and shows leadership skills and abilities.Meets Is able to use Millennium iii software and other acquisitions and catalogingdatabases well.Below Has difficulty learning or using the various databases and software programs inTechnical Services.Tool or Resource #2: Book/AV Processing SuppliesExceeds Is knowledgeable of and skillful at processing library materials and is capable oftraining new crew members.Meets Demonstrates knowledge of and skill at processing library materials.Below Work is sloppy or inconsistent or causes more work for other library crewmembers, staff, or faculty.Work Safety: Safety AwarenessExceeds Not only meets the department’s safety standards, but points out and resolvespotential hazards when/should they arise.Meets Demonstrates common sense and uses proper safety techniques and equipmentwhile on the job.Below Makes unsafe choices in handling equipment, lifting boxes, shifting books, or usingprocessing tools while working.Current as of 4/9/2012

Sustainability: Reduce, Reuse, & RecycleExceeds Consistently follows current sustainability practices and finds ways to expand uponthese.Meets Consistently reduces, reuses, and recycles while on the job.Below Blatantly disregards recycling and other sustainability practices.Current as of 4/9/2012