e-Commerce Strategy for the Mauritius Post Ltd - ICTA
e-Commerce Strategy for the Mauritius Post Ltd - ICTA
e-Commerce Strategy for the Mauritius Post Ltd - ICTA
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• Quality of ICT infrastructure /Broadband Internet connectivity• Robust and flexible e-commerce plat<strong>for</strong>m• Ease of use of online shop ( search, order & pay)• Genuine products• Excellent customer service ( Queries, Alerts, Returns)• Reliable Pick-up & delivery services• Track & Trace services <strong>for</strong> shipments• Customs: Harmonised customs procedures ( <strong>for</strong> regionalexchanges)• Legal framework and cross border exchanges ( e.g. RegionalParcel system promoted by SAPOA)23
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