In Support of Evidence-Based Healthcare Management: an ...

In Support of Evidence-Based Healthcare Management_________________________________________________________________________________________ConclusionsSeveral conclusions can be drawn from this research as follows:1. The positive criteria of managerial effectiveness point towards the range and type of managerialcompetencies that managers in the case study NHS Trust Hospital need to possess if they are tobe effective and successful, whereas the negative criteria indicate the type of behaviours thatshould be avoided to prevent failure or being perceived as an ineffective manager2. The self perceptions of managers and the perceptions of their superiors and subordinatesconcerning what constitutes managerial effectiveness are very similar, and differ on a limitednumber of criteria only.3. There are many similarities and few differences between the findings from the two near identicalresearch studies carried out in the two very different public sector organisations. This points to theexistence of generalised criteria of managerial effectiveness which support the notion of the‘universally effective manager’.4. The research could provide a sound basis for developing competence-based HR systems includingthe criteria required for effective performance appraisal and selection systems. The findingscould also be used to inform, shape and evaluate management development programmes ororganisational change and development initiatives.5. Despite the limitations outlined above the research offers the potential for extending theempirical base required to support the development of evidence-based management not onlywithin acute hospital settings such as the case study organisation, but also within other healthcaresettings and beyond.20 Management Research Centre 2001