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the payments system in trinidad and tobago - Central Bank of ...

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30THE PAYMENTS SYSTEMIN TRINIDAD AND TOBAGOPo<strong>in</strong>t-<strong>of</strong>-Sale (POS) Term<strong>in</strong>alsA Po<strong>in</strong>t-<strong>of</strong>-Sale (POS) term<strong>in</strong>al is <strong>the</strong> front end for a computerised<strong>system</strong> that processes credit <strong>and</strong> debit card transactions. They areconveniently located at <strong>the</strong> cashier stations <strong>of</strong> a large number <strong>of</strong>merchants.POS mach<strong>in</strong>es were <strong>in</strong>troduced to Tr<strong>in</strong>idad <strong>and</strong> Tobago <strong>in</strong> 1997. Asat <strong>the</strong> end <strong>of</strong> 2008 <strong>the</strong>re were approximately 12,000 POS term<strong>in</strong>als<strong>in</strong>stalled throughout <strong>the</strong> country. The use <strong>of</strong> <strong>the</strong>se term<strong>in</strong>als has been<strong>in</strong>creas<strong>in</strong>g steadily although <strong>the</strong> volume <strong>and</strong> value <strong>of</strong> transactionsthrough <strong>the</strong>m rema<strong>in</strong> lower than those through ATMs. In 2008, <strong>the</strong>volume <strong>of</strong> transactions through <strong>the</strong> POS term<strong>in</strong>als was over fivetimes that <strong>in</strong> 2000.Telephone <strong>and</strong> InternetTelephone <strong>and</strong> <strong>in</strong>ternet or onl<strong>in</strong>e bank<strong>in</strong>g were first <strong>of</strong>fered bycommercial banks <strong>in</strong> Tr<strong>in</strong>idad <strong>and</strong> Tobago <strong>in</strong> 1993 <strong>and</strong> 2000respectively. They <strong>of</strong>fer customers <strong>the</strong> convenience <strong>of</strong> monitor<strong>in</strong>g<strong>the</strong>ir accounts <strong>and</strong> mak<strong>in</strong>g <strong>payments</strong> wherever <strong>the</strong>y have access to<strong>the</strong>se channels <strong>and</strong> whenever <strong>the</strong>y choose to access <strong>the</strong> service.Although historical data on <strong>the</strong>ir usage is not available, <strong>the</strong> statisticsfor 2008 show that <strong>the</strong>re were approximately 390,000 telephonebank<strong>in</strong>g <strong>and</strong> 443,000 <strong>in</strong>ternet bank<strong>in</strong>g transactions.

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