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Information Is The Connective TissueINTEGRATED CARE: INFORMATION MANAGEMENT CHALLENGESFigure 4EMEA HOSPITAL SECTORIT ORGANIZATION PRIORITIESIntegrated and secureaccess to data andapplicationsProven data privacyprotectionAlign IT projects and buildflexible IT systems tosupport strategic businessSpeed and cost of regulatorycompliance adaptationImprove quality of IT skillswithin the organization1 ------------ IMPORTANCE ---------- 54.184.394.134.564.064.234.014.204.014.28Siloed legacy architecturesTo build an integrated patient record, information currentlysitting in fragmented administrative and departmentalsystems must be pulled together. A top priority to surveyrespondents. (See Figure 4) This demand is expected to increaseas more patient histories are digitized and must be combinedwith medical images, pathology tests and administrativepatient information in order to provide optimal clinical andcare management.Figure 5EMEA HOSPITAL SECTOR2014 ICT BUDGET OUTLOOKFigure 6EMEA HOSPITAL SECTOR2014 ICT BUDGET BREAKDOWN19% 18%12%23%Western Europe20%15%39%Middle East & Africa54%Upgrade Innovate Compliance MaintainImprove IT governanceLower costs of IT3.934.253.903.5712%32%4%43%7%48%12%14%17%29%BudgetNational healthcare services are mostly seeing a positivebudget outlook from survey respondents. (See Figure 5)However, a large share of hospital ICT budgets are committed46%to maintaining and running legacy systems and infrastructure,Western EuropeMiddle East & Africa(See Figure 6) leaving a small share of funding to radically innovateexisting solutions.Maturity of ICT service deliveryWestern European countries have achieved a relatively highlevel of maturity of their ICT infrastructure and now mustfree up resources from maintenance budgets to continuouslyimprove through consolidation, shared services and cloudcomputing. Emerging countries, on the other hand, sufferless from legacy maintenance issues, but rather haveexperienced hindrances finding skilled workers. (See Figure 4)56%46%37%65%UK Germany France TurkeyPositive OutlookIncrease Same Decrease38%SaudiArabia66%SouthAfricaData qualityAs care becomes patient centric, volume, speed, granularity,and variety of patient data will become more susceptibleto risks of errors. Patient information needs to be reliable,complete, and relevant to the context in which it will be used,so that clinicians, administrators and patients can not onlytrust it, but so that it positively increase quality and outcomes.The time aspect, however, should not be neglected, as therate in which individuals are affected by chronic diseases willchange slowly as populations continue to grow.13