Nationwide SAR Initiative Annual Report 2011 - The Nationwide ...

2011 NSI Annual Report• Search SARs for one or multiple activity types, threat codes, and/or infrastructurecodes. This search will inform the user about the number of SARs that can be viewedbased on the different combinations of items selected, allowing the user to select acombination of items and view all the SAR information that resulted from thatcombination.• Compare across multiple NSI users for a specific activity, threat, or infrastructure.• View a summary of what types of SARs a fusion center is handling based on activity,threat, or infrastructure.Shared Space—eGuardian Information Sharing—eGuardian Web ServiceIn an attempt to bring all the facets of the NSI programtogether, the NSI PMO, working in conjunction withthe eGuardian staff, has implemented a capability sothat fusion centers electronically push NSI SAR fromthe fusion centers’ local NSI common box to the FBI’seGuardian system. This migration was done by utilizingthe eGuardian Web service, which enables not only thepush of an NSI SAR to eGuardian but also theimmediate receipt of an eGuardian identificationnumber for future reference.Based on the feedback from fusion center directors,the NSI implemented a technical ability for a fusioncenter to push SAR information not only to the NSIFederated Search but simultaneously to eGuardianwithin a very short time of the fusion center’s decisionto share that NSI SAR.In May 2010, the FBI’s Virtual Threat AnalysisCenter (VTAC) received a tip from theBarnesville, Georgia, Police Department thatan unknown caller was making bomb threats.This information was entered into eGuardian,and then, through an automated process, theincident was placed into Guardian. A fullinvestigation was initiated by FBI Atlanta,Macon Resident Agency, special agents, andwithin 72 hours, Satish Kumar Patel wasarrested. Mr. Patel was charged with threecounts of false public alarm, domesticterrorism, four counts of terroristic threats,and two counts of unlawful conduct during anemergency call. He pled guilty to three countsof making threats to damage buildings bymeans of fire or explosives.NSI Help DeskThe NSI Help Desk and Knowledge Base is a secure site that allows users to find information regardingfrequently asked questions (FAQs) pertaining to the NSI program. Through this site, users can search adatabase of SAR-related FAQs, submit additional FAQs to the database, find helpful links and points ofcontact, view training documents and podcasts, and request additional assistance from the Help Desk.Frequently Asked QuestionsThe FAQs—commonly asked SAR-related questions and answers—may be technical, procedural, orpolicy-oriented in nature. Examples of FAQ topics include but are not limited to Federated Search;baseline capabilities; privacy, civil rights, and civil liberties compliance; standard operating proceduresand guidelines for fusion centers; Information Exchange Package Documentation (IEPD); NIEM; fusion17