Airport Emergency Operations - AESA

PHOENIX SKY HARBORINTERNATIONAL AIRPORT

Airports & Icebergs?

PHX Sky Harbor• Top 10 busiest airports• Over 39 million passengers• Served by 16 commercialairlines• City of Phoenix: PHX - DVT- GYR & AZA Airports• $78+ million daily economicimpact• $28.7 billion impact oneconomy in 2011• Over 33,000 on-airportemployees

How many passengers per year?2008 - 39 million2009 – 37.6 mil2010 – 36.6 mil2014 – 39 mil2016 – 41mil2020 – 44 mil2025 – 49 mil

SKY TRAIN

• Stage 1 opens Q1-2013, is 1.7 mileslong, operating between METRO lightrail, East Economy parking, and T4.Stage 1a opens in 2015, from T4 to T3with walkway to T2• Driverless trains are free to ride & runcontinuously in both directions every 3minutes• Trains run at an average speed of 23mph, but up to 38 mph• Each car holds 53 passengers

Sky HarborEmergency Preparedness &Post Disaster Family Assistance(PDFA)

Airport Preparedness PartnersCity of PHX• Office of Emergency Management• Fire & PD• Airlines & Tenants• Federal / State / Counties / Local• AESA• WESTDOG

WESTDOG - Western AirportsDisaster Operations Group• Under a common Mutual Aid Plan,provides operational assistance toWestern airports hit by natural or manmadedisasters• Partner with Southeast AirportsDisaster Operations Group - SEADOG• 2013 WESTDOG Lead Airport: SLC(Sky Harbor in 2011)• 2013 Deputy Lead Airport: OAK• DOG’s provided support followingKatrina, Japan Tsunami, Sandy

Typical Airport ResponsesAircraft• Alert 1 - indicates minor difficulty• Alert 2 - indicates major difficulty• Alert 3 - indicates actual crashMass casualty – aircraft, terrorism, Sky TrainSecurity threats / breachesNatural disasters – monsoon, etc.Fire, water leaks, power outages, etc.

Airport Unified CommandBased on the event, keyrepresentatives from variousagencies including Aviation,Police, Fire & TSA, collaborateCommand location & strategy tomanage the incident in a safe,well-coordinated manner.

Mobile Command Vehicle (MCV)

Mobile Command Vehicle (MCV)• Provides a reliable resource &gathering point to the UnifiedCommand team for consistent fieldmanagement of any airport situation• Estimated to be in service Q1-2013• Intended for large scale aviationaccidents / incidents / events / drills &training on Landside or Airsideportions of the airport

Aviation Emergency OperationsCenter (AEOC)• Following an accident or serious incident atSky Harbor and in conjunction with UnifiedCommand, the AEOC serves as primarycommand and control for airport operations• AEOC is staffed with personnel from majorairport operating sections, and is the centralcollection point for information• AEOC responders must have anunderstanding of responsibilities and howvarious interactions will affect the overallsuccess of the airport response

· AVCOM Director· Advisor / Support· Administration· Day-to-Day· Logistics· Operations· Planning· PIO / CustomerService· Police / Fire· ScribeAEOC Roles

Other AEOC InformationParticipants As Required• Airline• TSA• Air National Guard• FBI• American Red Cross• Customs & Border Protection• OtherAEOC COOP location - Rental CarCenter

PDFA BackgroundFederal legislators passed The 1996Federal Family Assistance Plan forAviation Disasters. This legislationidentifies the affected airline, theAmerican Red Cross (ARC) and theNational Transportation SafetyBoard (NTSB), as responsible forhandling friends & family ofaviation disaster victims.

Airline ResponsibilityThe affected airline will:• Train staff in family assistance andemergency response• Aid, comfort, protect, & provide essentialcare ($) for survivors, families & friends• Participate in & cooperate with theaccident investigation (Go-Team)• Ensure Victim Support Tasks (VSTs)are completed

Sky Harbor PDFA• Supports the affected airline and operatesduring the first hours of an aviation disasterinvolving PHX Sky Harbor Airport, until theairline activates its corporate plan• Airport plan not intended to supersedeairline corporate plan or assumeresponsibility for handling andmanagement of families• Provides a standard plan for the airlineto build into their own corporate plans

Sky Harbor PlanUnifies the airport community andidentifies responsibilities, facilities andservices where airport, fire, police, airlinepersonnel, as well as the assistingpublic/private agencies, work together inan effective and efficient manner tomeet the immediate needs of victimsand their family and friends. Airportprovided services and facilitiesinclude:

• Buses for victims, friendsand family providedto/from PHX Sky Harbor,to/from various PDFAsupport facilitiesTransportation

Family Safety & Security• Upon notification of a PHXaviation disaster Airport Policeand/or contracted security willdispatch personnel to theaffected airline’s meet & greetarea and ticket counters.They will provide security inthese and other key areaswhere friend and familymembers gather

Airport PDFA Facilities• Survivor Center – Air National Guard 161stAir Refueling Wing(LOA inaffect)• Family Reception Area – Three predesignatedsecure terminal locations• Family First Response Center – PHXAirport Marriott (LOA in affect)

Survivor Center (SC)A secured on-airport facility locatedat the 161 st Air National Guard Base,established for accommodatinginitial interview and care-givingservices for aircraft accidentsurvivors. The SC utilizes theAerospace Dining Facility, MedicalClinic, and other facilities agreedupon at the time of the event.

Family Reception Area (FRA)The affected airline’s initial gathering area ateach airport terminal where family / friendsare validated & given ID badges prior totransportation to the Family First ResponseCenter.

Family First Response Center(FFRC)An off-airport facility used to provideservices for surviving victims, family, &friends of an air disaster. It is the initialsite where airport / airline, along withpublic & private agencies, report to &operate from until the airlines, ARC,& the NTSB establish the FamilyAssistance Center (FAC).

The PHX FFRC will be established at thePhoenix Airport Marriott Hotel located at 1101North 44th Street. It is strongly suggested thatthe Airlines incorporate this same facility asthe Family Assistance Center (FAC).

Sky Harbor Drills & ExercisesAnnually• Minimum of one per quarter• AVSEC• One “live” exercise• PHX Sky Train preparation• As needed and/or requested byairport / airline partners, etc.

PHX Triennial Exercise• A three year FAA Part 139certification requirement to testairfield disaster preparedness &response• February 2012 scenario includedaircraft radiation exposure response& Survivor’s Center activation• Next PHX Triennial: 2015

Airports & Icebergs?

You Don’t See Most of it!

Christopher.Rausch@Phoenix.gov602-273-4542QUESTIONS?Thank You!