AIR TRANSPORT USERS COUNCIL (AUC)
AIR TRANSPORT USERS COUNCIL (AUC)
AIR TRANSPORT USERS COUNCIL (AUC)
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2But passengers should not have to take the industry’s word for it. We would like theEuropean Commission to provide “name and shame” league tables on the baggagehandling performance of all airlines, and not just those that voluntarily submit theirdata through the AEA, to encourage all airlines to invest in measures to improve theirbaggage handling.”Notes to Editors1. The Air Transport Users Council (<strong>AUC</strong>) is the consumer watchdog for theairline industry. It was established by the Civil Aviation Authority (CAA) tohelp protect the interests of air travellers.2. For more information call James Fremantle, Industry AffairsManager at the <strong>AUC</strong>, on 020 7240 6061.Air Transport Users CouncilCAA House, 45-59 Kingsway, London WC2B 6TETel: 020 7240 6061 Fax: 020 7240 7071Website: www.auc.org.uk
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