<strong>Business</strong> ProfileSalute to <strong>Business</strong>Success isn’t just a matterof sales and profits.These standouts are committedto helping theircommunities succeed, too.by Bob KronemyerInvesting generous time and creativeresources to help maketheir community a better placeto work and live is a common threadamong the six major winners of the“Salute to <strong>Business</strong>” competition,sponsored by The Chamber of Commerceof St. Joseph County. Recipientswere honored in February at aluncheon at the Century Center indowntown South Bend.“All of the winners have a tremendousability to recognize needs inthe community and a willingnessand a real desire to be helpful,” saysPaul Laskowski, executive vice presidentof the chamber. “They have allstepped up and become involved incommunity boards and other areasof leadership. They truly want tohelp and use whatever skills and talentsthey have toward that end.”Greg Downes, recipient of the W.Scott Miller Distinguished <strong>Business</strong>Leader of the Year, has been withNEW JOBS Bipin Doshi,president of economic impactwinner Schafer Gear Works.Gibson Insurance Group in SouthBend since 1980. “We have a tremendousculture that has been builtup over a long period of time andis based very strongly on our corevalues,” says Downes, who currentlyserves as chairman of the board.“Our No. 1 value is the clients comefirst. We literally live and breathethat every day.”The company’s second core valueis that integrity matters. “Integritydictates the way we behave professionallyand otherwise,” Downesstresses.He is a graduate of the Universityof Notre Dame and was presidentand CEO of Gibson Insurancefrom 2000 to 2011. Downes also hasa long and distinguished involvementwith United Way. “It takesa little bit from a large number ofpeople to make a big difference.At United Way, we connect peoplewith resources,” explains Downes,who is chairman of the United Wayof St. Joseph County board and iscampaign chair of the <strong>2012</strong> UnitedWay drive. “I think to be an activeparticipant in the communities inwhich you do business, you have to36 NORTHWEST INDIANA BUSINESS QUARTERLY SpRINg–SUmmER <strong>2012</strong>
e actively engaged in the not-forprofitworld.”Gibson Insurance also encouragesits employees to volunteer. “Getinvolved in organizations and causesthat you really care about,” Downessays. “No matter what business youare in, what is good for the communityis good for your business. Youdevelop a reputation and a brandin the community. It also helps yourecruit and retain great employees.People want to work for and workwith people that share the samevalues as they do.”Jacqueline Barton, president andCEO of Specialized Staffing Solutionsin South Bend, nominatedDownes for the honor because ofhis “example of a community leaderthat feels he has been blessed andwants to share those blessings withothers to impact the community. Iam impressed with Greg’s role asan agent for positive change in St.Joseph County.”The ATHENA Award is presentedto someone who embodies the highestlevel of professional excellencein his or her career, has devoted timeand energy to improve the quality oflife for others in the community, andassists women in realizing their leadershippotential. Staci Lugar Brettinfits the bill, in large part because ofher volunteer commitment in beingthe driving force behind the 2011launch of SPARK, an outreach programthrough St. Mary’s College inSouth Bend that supports the entrepreneurialcapacity of low-income,high-potential women.“I’ve always been open to anyopportunities that come my way,”says Lugar Brettin, a visiting lecturerin management and entrepreneurshipat <strong>Indiana</strong> University SouthBend. “I also feel I have the abilityto bring together a lot of partners tocollaborate, as well as attention todetail.”Lugar Brettin, who earned adoctor of business managementfrom Anderson University in 2011,urges other entrepreneurs “to investtheir idea properly. Speak to peoplewho are in the business that youwant to start. Don’t be afraid, even ifthey are your competitors. Find outwhat made them successful.”A support network also is crucial.“This network absolutely needs toinclude people who are championsfor your success,” she says. “However,championing also means being“It takes a little bit from a large numberof people to make a big difference.”able to say this is not a good idea.You don’t want a ‘yes’ person as partof your network.”A board member and presidentelectfor 2013-14 of Rotary Internationalin South Bend, Lugar Brettinoften mentors business owners ofthe organization, mostly men. “Don’tthrow away any ideas because younever know,” she says.“Staci has a lot of passion for communitychange and helping women,”conveys Martha Smith, the projectdirector for the Women’s EntrepreneurshipInitiative at St. Mary’s College,who nominated her. “Staciis always there to offer advice towomen and ready to lend a hand indeveloping a new business or withentrepreneur expertise.”—Greg Downes, Distinguished <strong>Business</strong> Leader of the YearThe Small <strong>Business</strong> of the Year isCommunication Company of SouthBend, founded in 1976 as a communicationsand sound integrator forthe school (K-12) market. Today, thebusiness sells, installs and serviceslife-safety, security and communicationsystems to the healthcare, educationand industrial/commercialmarkets.Growth can be attributed to “gettingthe right people on the busand giving them the free rein to dotheir jobs,” says president and CEODan Schmidtendorff, who joined thecompany in 1996. “Together, as ateam, we’ve grown year after yearin both revenues and number ofemployees.”The company recently launcheda paperless service dispatch ticketingsystem that when combinedwith vehicle GPS, allows its serviceteam to hasten response time anduse real-time inventory, which ultimatelytranslates into a cost savingsfor customers. “Find out what youdo best, streamline and stay focused“CLIENTS COME FIRST” The Distinguished <strong>Business</strong> Leader of the Year is GregoryDownes, chairman of Gibson Insurance Group, pictured here with chamber chairBradley Toothaker and chamber president and CEO Jeff Rea.SpRINg–SummER <strong>2012</strong> NORTHWEST INDIANA BUSINESS QUARTERLY 37