PORT OF TYNE ANNUAL REVIEW 2011

<strong>ANNUAL</strong> <strong>REVIEW</strong> <strong>2011</strong>CONTENTSINTRODUCTIONCHAIRMAN’S STATEMENT ......................................................... 2THE <strong>PORT</strong> <strong>OF</strong> <strong>TYNE</strong> AT A GLANCE ............................................. 4CHIEF EXECUTIVE’S <strong>REVIEW</strong> .................................................... 6PERFORMANCE AT A GLANCE .................................................. 8BUSINESS AREASCONVENTIONAL AND BULK CARGOES .................................... 10CAR TERMINALS .................................................................... 12CRUISE AND FERRY ................................................................ 14LOGISTICS .............................................................................. 16ESTATES ................................................................................. 18MARINE SERVICES ................................................................. 20BUSINESS IMPACTSHEALTH AND SAFETY ............................................................. 22ENVIRONMENT ....................................................................... 24MAKING A DIFFERENCE IN THE REGION ................................. 26BUSINESS OPERATIONA FOCUS ON OUR PEOPLE ...................................................... 28FINANCIAL PERFORMANCE .................................................... 30MEMBERS <strong>OF</strong> THE BOARD ...................................................... 3201