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Administration of Mental Health Services by Medicaid Agencies

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Impact <strong>of</strong> ReorganizationsIn the interviews, a number <strong>of</strong> respondents reported State government reorganizations, with thosefrom 10 States noting that significant reorganizations had occurred in the last 3 years or currentlywere being implemented. These reorganizations were generally the result <strong>of</strong> a gubernatorial initiative,and, with a small number <strong>of</strong> exceptions (most prominently New Mexico), were not aimed primarilyat modifying relationships between <strong>Medicaid</strong> and mental health agencies. Nonetheless, most <strong>of</strong>the reported reorganizations affected those relationships. In some cases, respondents said thereorganizations facilitated a better relationship between the <strong>Medicaid</strong> and mental health agencies <strong>by</strong>aligning their projects and agendas and helping them to focus on common problems. In other cases,however, the reorganizations were perceived to disrupt established relationships <strong>by</strong> imposing newstructures and reporting relationships and putting new people in positions <strong>of</strong> responsibility. Generally,if the reorganizations were driven <strong>by</strong> an attempt to align funding and policy and decrease silo behavior,respondents said State agencies had easier transitions and better ultimate outcomes.Efforts to Align Funding and PolicyIn a few States, the reorganizations were driven <strong>by</strong> efforts to “put the budget where the policy was” <strong>by</strong>giving the mental health agency more authority over <strong>Medicaid</strong> funds. In one State, the respondent notedthat financial issues drove the State reorganization and that the new system alleviated much <strong>of</strong> thefriction that once existed between the mental health and <strong>Medicaid</strong> agencies. The new system put bothwithin the same agency, but in different departments. Each department head now reports directly to theGovernor, but there also is a policy cabinet that oversees the work <strong>of</strong> the departments.Other States took a more comprehensive approach; in one State, the entire human services agencystructure underwent extensive change in both organizational structure and leadership. In this State, the<strong>Medicaid</strong> and mental health agencies had been relatively autonomous, although the <strong>Medicaid</strong> agencyclearly was the dominant force. Under the new structure, authority over <strong>Medicaid</strong> is more widelydiffused among other human services agencies, and both <strong>Medicaid</strong> and mental health agencies arenow lower in the overall organizational structure, below an executive secretary <strong>of</strong> health and humanservices.Examples <strong>of</strong> DifficultiesWhile reorganizations can improve relationships between the two agencies, they also can createtension and make collaboration more difficult. Some respondents reported that putting <strong>Medicaid</strong> andmental health agencies into two separate departments has led to increased polarization. However, themajority <strong>of</strong> States that have experienced negative consequences from reorganizations were those inwhich the two organizations were artificially merged as part <strong>of</strong> reorganizations that were not focusedmainly on the relationships between <strong>Medicaid</strong> and mental health agencies. One respondent described itas “new, chaotic, and full <strong>of</strong> bumps” as the mental health authorities were moved into a newly formeddepartment that also contains the <strong>Medicaid</strong> agency.<strong>Administration</strong> <strong>of</strong> <strong>Mental</strong> <strong>Health</strong> <strong>Services</strong> <strong>by</strong> <strong>Medicaid</strong> <strong>Agencies</strong> 15

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