Standard Companion Guide - Magellan provider website

MAGELLAN BEHAVIORAL HEALTH COMPANION GUIDE2.3 Contact Information2.3.1 EDI Support for Direct Trading PartnersEDI direct trading partners include MBH-designated clearinghouses (for 270/271, 276/277, 278,835, 837Institutional, and 837Professional transactions); and employers and health plans (for 820and 834 transactions) who trade directly with MBH. Direct trading partners should contact MBHat the following:Email:edihipaa@magellanhealth.comPhone/Voice Mail: 314.387.58902.3.2 EDI Support for Providers, Provider GroupsIndirect trading partners such as Providers, Provider Groups will trade claim-based transactions(270/271, 276/277, 278, 835, 837Institutional, and 837Professional) via MBH-designatedclearinghouses. See Trading Partner Registration above. The clearinghouse will haveresponsibility to work with indirect trading partners and to successfully transmit transactionsbetween them and MBH.MBH will work with both direct and indirect trading partners to resolve communication issues asneeded, but clearinghouses have primary responsibility to resolve issues with indirect tradingpartners, and, therefore, should be the primary contact for indirect trading partners.2.3.3 Designated ClearinghousesAs of the May 2003, MBH has an agreement with two clearinghouses to process HIPAAcomplianttransactions (270/271, 276/277, 278, 835, 837I, 837P). Agreements are pending withother clearinghouses.The selected clearinghouses are:Clearinghouse Phone Email WebsitePayerPath, Inc. 877-623-5706 sales@payerpath.com http://www.payerpath.comProxyMed 800-586-6870 mailto:provider.info@proxymed.com http://www.proxymed.com/2.3.4 Referencesa. MBH Companion Guide (pending)This MBH Companion Guide is available for download at the following websites:http://www.magellanprovider.com/http://www.magellanhealth.com/For MBH ProvidersFor MBH Customers, Clients andClearinghousesRevised: April 21, 2004 HIPAA X12 (004010 + Addenda) Version 1.16 Page 4 of 30