SSVF and HVRP - National Coalition for Homeless Veterans

U.S. Department of Veterans AffairsVeterans Health AdministrationConsumer ChoiceIn many social service programs, recommendations for system designs havegenerally been made with little consumer input.• We begin with a recognition that every person/family who ishomeless or at-risk has different concerns and needs to beaddressed. These concerns may not match agency/providerinterests.• Homelessness only describes living conditions, does notidentify the individual needs and aspirations.• To get to Zero, must engage all Veterans - requires thedevelopment of a broad continuum of care that can address theneeds identified by Veterans.• By making consumers active partners, clinicians are more likelyto successfully engage them in care (Beck, 2010).DRAFT