FREQUENTLY ASKED QUESTIONS - RadGraphx

2. If you have been regularly employed on a full-timebasis for at least one (1) year; or3. If you have an adequate regular source of income; or4. If you can provide adequate credit references from acommercial credit source.If I’m required to pay a deposit, doI have to pay all the deposit beforeyou’ll start gas service?No. You can pay your depositseveral different ways. Justchoose the one that’s easiestfor you.1. Pay the full amountwhen you apply forservice; or2. Pay one-half (1/2) ofthe deposit at the timeof application, withthe balance to be included on the first month’s bill.Just pay half of the deposit when you apply, and we’llput the remaining half on your first month’s gas bill;or3. Pay the entire deposit on the first month’s bill.4. A deposit assessed during the months of November,December and January can be paid over a six-monthperiod if you are unable to pay the entire amount atone time.Do I ever get my deposit back, and doyou pay interest on it?Yes, if you are a residential customer. Your deposit, plusinterest, will be automatically credited to your account aftertwelve (12) months if1. your account is paid up; and2. has not been delinquent during a twelve-month (12)period; and3. none of the checks you wrote to pay your bills duringthe previous twelve (12) months were returnedbecause of Not Sufficient Funds (NSF), and thedelinquency date has elapsed.And, of course, if you’re leaving our system and don’t have anunpaid balance on your account, we’ll apply your deposit toyour final bill and mail the remaining balance to you.Until your deposit is refunded to you, we’ll pay you intereston your money at a rate that is approved by the PublicService Commission.If you are a commercial or industrial customer, your depositwill be refunded only on termination of service.3