Eldercare Matters Newsletter - Summer 2014-15

SUMMER 2014/15From the Chief ExecutiveJane Pickering2014 has been both an exciting and challenging year forEldercare. We spent many months preparing for the changesto accommodation pricing which came into effect on 1 July,so that when the changes commenced our staff and systemscoped well. The new arrangements had the potential to bestressful and confusing for new residents and their families,but with the help of our well-trained and skilled admissions andresident billing staff, we have been able to successfully assistnew residents and their families or advocates in understandingthe changes.Christmas MessageIt was my first year anniversary as Chief Executive ofEldercare in October. I have thoroughly enjoyed my first yearwith Eldercare – it has flown. I am constantly impressed by thehigh calibre of our staff and volunteers and their commitmentto the mission and values of Eldercare. It certainly is a privilegeto be the Chief Executive of such a well-regarded organisation.I would like to wish all of our Eldercare Matters readers a veryMerry Christmas and safe and prosperous New Year. It is aprecious time that should be spent celebrating with friends andfamilies and enjoying the freedom that we have as Australians.It is also a time that we can celebrate with older people andthank them for protecting the freedom and prosperity that wesometimes take for granted.Above: Chief Executive, Jane Pickering04