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Ever Excelling Semper Excellens - Σχολή Επιστημών της Διοίκησης ...

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47655. Ρουµπούτσου Α., (2005)Οι Άνθρωποι στην ∆ιοίκηση Έργου στην Ελλάδα, Συλλογικός Τόµος, Μεθοδολογίες Project Management,Πραγµατικά Προβλήµατα από την Ελληνική Εµπειρία, ΕΕ. Υψηλάν<strong>της</strong>, Π.Γ. και Συρακούσης, Κ.Ι., εκδόσεις Προποµπός(ISBN 960-780-49-7)656. Roumboutsos, A. (2009)Managing stakeholders by strategically influencing the distribution of power within the stakeholder network, InChinyio, E. and Olomolaiye, P. (eds) Construction stakeholder management. London: Blackwell-Wiley, pp?? (σεδιαδικασία έκδοσης)657. Sigala, M. & Chalkiti, K. (2007)New Service Development: preliminary findings on process development and assessment from the Greek hotels,Advances in Hospitality and Leisure, Vol. 3, pp. 131 – 153, ISNN: 1745-3542658. Sigala, M. (2008)A supply chain management approach for investigating the role of tour operators on sustainable tourism: thecase of TUI, Journal of Cleaner Production, Vol. 16., No. 15, pp. 1589-1599659. Sigala M. & Chalkiti, K. (2007)Improving performance through tacit knowledge externalization and utilization: preliminary findings fromGreek hotels, International Journal of Productivity & Performance Management,Vol. 56, No 5-6, pp. 456 – 483660. Chalkiti, K. & Sigala, M. (2008)Information sharing and idea generation in peer to peer online communities: The case of ‘DIALOGOI, Journalof Vacation Marketing, Volume 14, Number 2, pp. 121 – 132661. Sigala, M. (2007)Integrating Web 2.0 in e-learning environments: a socio-technical approach, International Journal of Knowledgeand Learning, Vol. 3, No. 6, pp. 628 - 648662. Chalkiti, K. & SIGALA, M. (2008)Knowledge Management and Social Networking in Peer to Peer communities: the case of DIALOGOI, 26thEUROCHRIE Congress “Building a Legacy, Living the Dream: 2020 Vision for Hospitality and Tourism”, organizedby the Emirates Academy EuroCHRIE in Dubai, United Arab Emirates, 11 th - 14 th October, 2008663. Chalkiti, K. & SIGALA, M. (2008)My loss, your loss, whose loss?: exploring the consequences of staff turnover in the Greek Tourism Industry, 26thEUROCHRIE Congress “Building a Legacy, Living the Dream: 2020 Vision for Hospitality and Tourism”, organizedby the Emirates Academy EuroCHRIE in Dubai, United Arab Emirates, 11 th - 14 th October, 2008.664. Sigala, M. (2008)Web 2.0 tools empowering consumer participation in New Product Development: findings and implications inthe tourism industry, Annual International International Council for Hotel, Restaurant and Institutional Education, (I-CHRIE) Convention “Welcoming a new era to hospitality education”. Atlanta, Georgia, USA: 30 July – 2 August, 2008665. SIGALA, M. & Christou, E. (2008)Expanding the e-service quality concept to include customer participation and intercustomer support in e-service provision, 3 rd International Conference on Services Management, Organised by Penn State University, Schoolof Hospitality Management, U.S.A., Institute for International Management and Technology, and the Business Schoolof Oxford Brookes University, UK. Philadelphia, U.S.A., 9 – 10 May, 2008.666. Sigala, M. (2008)Developing and implementing an eCRM 2.0 strategy: usage and readiness of Greek tourism firms, 15 th ENTERAnnual conference, organized by the International Federation of IT, Tourism and Travel (IFITT), 23 – 25 January, 2008,Innsbruck, Austria ISBN-10: 3211772790667. Choi, G. Parsa, H.G. & Sigala, M. (2007)Consumers’ Environmental Concern in the Lodging Industry: A Comparative Study between Greece and theUnited States, Annual International International Council for Hotel, Restaurant and Institutional Education, (I-

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