Alleged Tire Valve Stem 1700 Causal BPN from CDR with ... - IDMsvcs

Rpt Nbr PGM Rpt Date Prod DateWarStrtDate7KEAB010 HD 20071105 20061218 20070301P&A DealerCode Name02934 RoyO'Brien,Inc.CallerName(first, last)DealerPhoneNumberJack,Onofrey (586) 776-7600ClaimNumber Year VinVehFam Mileage Veh Engine426222 2007 1FMYU03Z17K MR 16809 ESCAP2 2.3L 4V 306201 CHASS. TIRES/WHEELSSymCode Cat Q1 Q2 Q3AIR SLOWLOSS LEAKSymptomVerifiedIntermittentConcernABAcomponentswapverification Addl SymProcessedPartNbr Causal CDSID Image CommentsMPOPEJ , CONCER:left frt., right frt., and right rearO2tire valve cores are cracking atthe base ofthe cores. replace def. cores RECOMM:DIprior approval not needed for tire valvestems. Thanks, Mark P.8B3AD178 HD 20080229 20061222 2007053004584 ChampionFordSteve,McAliley(361) 994-6200429955 2007 1ZVFT82H275 MS 10761 MUST MOD 4.6L 306200 CHASS. TIRES/WHEELSAIRLOSSProcessed SYERK , CONCER:CUST.STATES VALVEC:\CQIS\ STEEMS ARE DRYROTTED. ONE BLEW8B3AD178.jpgOUT CAUSEING A FLAT ON THEINTERSTATE DAMAGEING THETIRE RECOMM:valve stems and tires donot require di approval. thanks, scott8C1AC013 HD 20080327 20070413 2007060104843 MarooneFord ofFortLauderdalbrian,stahl (954) 564-322125690 2007 1ZVFT82H87 MS 10348 MUST MOD 4.6L 306201 CHASS. TIRES/WHEELSAIRLOSSSLOWLEAKProcessedLLOMBAR1, CONCER:All four wheels, valve stems aredry rotting and cracked resultine in air lossfrom tire. Passenger side rear tire suddenlyC:\CQIS\8C1AC013.jpglost pressure while customer was onhighway, resulting in destruction of tire.Remedy is replacement of all four valvestems, replacement of passenger side reartire. RECOMM:Tires are not yet on the DIprogram. Thx Loretta 3-27-088C1AC137 HD 20080327 20070226 2007053109555 GulfBreezeFordDebbi,Helm (850) 934-836638006 2007 1FTRF12237N FL 8702 F150X2 4.2L EFI 306201 CHASS. TIRES/WHEELSAIRLOSSSLOWLEAKApproved -PAA3WSYERK , CONCER:ALL FOUR VALVE STEAMSARE CUT AND LEAKINGAIR RECOMM:must have clear andfocused close up images and the requiredoverall images of all four valve stems.thanks, Scott warranty approved to replaceall four wheel valve stems. thanks, scott8DJAH140 HD 20080410 20070220 2007050209555 GulfBreezeFordDebbi,Helm (850) 934-836638205 2007 2FMDK39C87 EA 6021 EDGE DURATEC35306201 CHASS. TIRES/WHEELSAIRLOSSSLOWLEAKProcessedJTOLBE17, CONCER:All four tire stems are cracked.Left front leaking air. Request replacementC:\CQIS\8DJAH140.jpg of all stems. RECOMM:You can not usewarranty to replace parts to prevent futurepossible failures per Warranty and Policies.So, the left front valve stem can bereplaced but does not need approvalbecause it is under the part and laborlimits. Thanks, Jerry8DXAN074 HD 20080424 20070201 200703148EFBT306 HD 20080506 20061220 200701278EMAR096 HD 20080513 20070118 2007021609555 GulfBreezeFord01203 FredBeansFord-Lincoln-Mercur05439 FiestaFord, Inc.Debbi,Helm (850) 934-8366Bruce,Paynte (215) 348-r2900Daniel,Hende (760) 772-rson 800038399 2007 1FMFK17537L EN 19016 EXPDX2 MOD 5.43V306201 CHASS. TIRES/WHEELS494352 2007 1ZVHT82H275 MS 15044 MUST MOD 4.6L 306700 CHASS. TIRES/WHEELS62414 2007 3FAHP07Z57R ZM 3110 FUSION 2.3L4V EFI 306201 CHASS. TIRES/WHEELSAIRLOSSAPPEARANCEAIRLOSSSLOWLEAKSLOWLEAKApproved -PAA7ZApproved -PAARZSYERK , CONCER:Right rear and left fron tireC:\CQIS\ stems cracked and leaking. Customer8DXAN074.jpghadleft rear stem replaced 1/12/08 at TiresPlus because flat occured traveling out oftown and no dealership was available.Right front tire sustained damage due toflat caused by leak in stem this pastSunday. Again customer was traveling outof town and no dealership was available forrepair. Request RR and LF stemreplacement and new tire. Also may neednew tire sensor ifGBUSH5 , CONCER:customer request to replacecracking valve stems, tech verifiedC:\CQIS\8EFBT306.jpg cracking on all 4 stems, no visible rubmarks on stems or signs ofdamage,customer no longerwaiting RECOMM:approved to replace 4valve stems. thanks garyProcessed SYERK , CONCER:cust states while driving rightside rear tire went flat and was damagedwhile coming to a stop, dis-mounted tire toinspect for road hazard, none found, foundvalve stem cracked and leaking, requestapprto replace (1) tire due to failed valvestem. thanks daniel RECOMM:the valvestem is under the dollar amount, diapproval not required, and tires do notrequire di approval. thanks, ScottPE08-060 0821