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Transparency and Accountability in Contract Management - Office of ...

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Performance IndicatorsOutput Indicators – quantity <strong>of</strong> units producedExamples:– Number <strong>of</strong> labs constructed– Miles <strong>of</strong> sea bottom mapped– Acres <strong>of</strong> wetl<strong>and</strong>s restored– Number <strong>of</strong> people tra<strong>in</strong>ed– Number <strong>of</strong> clients served– Number <strong>of</strong> build<strong>in</strong>gs constructedOutcome Indicators – qualitative consequences associated with a program or service that focuson the ultimate “why” <strong>of</strong> provid<strong>in</strong>g the serviceExamples:– Number <strong>of</strong> jobs created or saved– Private <strong>in</strong>vestment <strong>in</strong> an area after an EDA-<strong>in</strong>vestment– Increase <strong>in</strong> pounds harvested <strong>of</strong> a certa<strong>in</strong> fish stock– Amount <strong>of</strong> time saved by automat<strong>in</strong>g a system– Increase <strong>in</strong> the <strong>in</strong>come tax received <strong>in</strong> a tax<strong>in</strong>g district– Decrease <strong>in</strong> erosion <strong>of</strong> a riverbed or coast<strong>Transparency</strong> <strong>and</strong> <strong>Accountability</strong> <strong>in</strong> <strong>Contract</strong> <strong>Management</strong>31

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