2A Lasting Legacy• •THE WHOLESALER ® — DECEMBER 2012<strong>30</strong> <strong>years</strong> of <strong>Jason</strong> Intern<strong>at</strong>ional:<strong>The</strong> <strong>Jacuzzi</strong> <strong>family</strong> continues legacy<strong>Jacuzzi</strong> Brothers turned to building irrig<strong>at</strong>ionpumps during the 1920s, and soon began makingother pumping products.Irecently had the opportunity to sit in on one of <strong>Jason</strong> Intern<strong>at</strong>ional’sshowroom training programs, where I joined showroomstaff from Modern Supply, Kenny Pipe and Brock McVeyas they toured the facility, met members of the <strong>Jacuzzi</strong> <strong>family</strong>and other key <strong>Jason</strong> executives, and learned more about the l<strong>at</strong>estin <strong>Jason</strong>’s product offerings.I also had the pleasure of getting to experience the company’snew MicroSilk ® technology first-hand, taking a soak in the workingdisplay <strong>at</strong> the nearby Falk Supply showroom. To be honest, I’vealways been more of a “shower person” — but this was truly one(Continued from page 44.)ents and 11 other siblings followedand settled in California. BrotherRachele heard th<strong>at</strong> the avi<strong>at</strong>ion industrywas booming in the Los Angelesarea, and asked Valeriano and Franciscoto join him there. <strong>The</strong> brothersdid some farm work, and Racheletook a job with an avi<strong>at</strong>ion company.“Rachele was really the inventivegenius of the brothers,” Remo described.“All of them were very intelligentand ambitious, but theyhad very little formal educ<strong>at</strong>ion.<strong>The</strong>y were self-taught andreally worked hard.“One of the people Rachelemet told him of some problemshe was having with his plane,and Rachele said he couldmake a new propeller th<strong>at</strong>would work much better. Heasked my f<strong>at</strong>her to help himwith it, and they developed anew type of highly efficient airplanepropeller made fromwood. <strong>The</strong> man was verypleased with the result of their• Be sure to visit www.thewholesaler.com for web exclusive articles and videos! •work, and soonword spreadand peoplebegan comingto him for propellers.Rachelewent to an eventin San Franciscowhere hemet many peoplefrom theavi<strong>at</strong>ion industry,and decidedto form <strong>Jacuzzi</strong>Bros. Company,setting up a factoryin the BayArea to buildpropellers for our country’s militaryduring WWI. It was very successfulfor a time, but after the war, the industryconverted to metal propellersFirst-hand training educ<strong>at</strong>es customersof the most relaxing experiences I’ve ever had. In fact, if they hadn’thad a timer set for 20 minutes — and I wouldn’t have had moreinterviews to do — I could have soaked in th<strong>at</strong> tub all morning!<strong>Jason</strong> introduced MicroSilk in 2011, and they’ve gotten a verygood response from customers. “We believe the best way to sellthis product is by demonstr<strong>at</strong>ing it and letting people actuallyfeel it,” noted director of sales, marketing and IT Paulo <strong>Jacuzzi</strong>.“We have various programs for showrooms so they can putdemo models on their floor. You can talk all you want about howa product works and its benefits, but it’s nothing like seeing orexperiencing it in person.”<strong>The</strong> folks <strong>at</strong> <strong>Jason</strong> sometimes refer to MicroSilk as the “newfountain of youth” because of the effect it has on b<strong>at</strong>hers. Billionsof oxygen-rich microbubbles provide therapeutic levels of neg<strong>at</strong>ivelycharged ions, which improve serotonin levels in the brain— a well-known contributor to feelings of well-being. <strong>The</strong>y alsohelp relax the mind and body, promote deep sleep, and enhancerecovery from physical exhaustion.<strong>The</strong>se tiny microbubbles remain suspended below the w<strong>at</strong>er’ssurface, which releases he<strong>at</strong> energy into the w<strong>at</strong>er. This helps theb<strong>at</strong>her stay warmer by raising skin temper<strong>at</strong>ure evenly, increasingcardiovascular activity, and providing a “sauna effect” th<strong>at</strong> openspores, allowing in more moisture. Because they are so tiny, the microbubblesalso penetr<strong>at</strong>e the skin’s pores and remove impurities.<strong>Jason</strong> typically brings in 10 to 15 showroom personnel foreach of its training programs, which they host about once amonth. “It’s a gre<strong>at</strong> way to get to know the people who are sellingour product,” Paulo said. “We always look so forward to thesegroups. It’s nice to be able to show them our processes and introducethem to our people.”Training was done over a day and a half, with everyone arriving<strong>at</strong> the host hotel in Little Rock in the l<strong>at</strong>e afternoon and then g<strong>at</strong>heringfor an introductory dinner in a priv<strong>at</strong>e room <strong>at</strong> Graffiti, alocal restaurant, with key members of the <strong>Jason</strong> team.<strong>The</strong> next day was a mix of present<strong>at</strong>ions by the <strong>Jason</strong> ownersand management, as well as a tour of the <strong>Jason</strong> factory to seestep-by-step how their product is made. Among the topics coveredduring the present<strong>at</strong>ions were the history of the company,R&D, engineering, sales, customer service and marketing.As Remo’s grandson Daniel Peregrin noted, “We try to giveour customers a little glimpse of wh<strong>at</strong> goes on behind the scenes.It is our goal to cre<strong>at</strong>e an experience for them and learn aboutthe products — and our <strong>family</strong> — first hand.”Th<strong>at</strong> evening, Remo and Paula <strong>Jacuzzi</strong>, along with membersof their <strong>family</strong> and key staff, hosted everyone for dinner in a priv<strong>at</strong>esection of one of their favorite local restaurants, Loca Luna.An ideal complement to the dinner was the selection of winesfrom the <strong>Jacuzzi</strong> Family Vineyards in Sonoma, Calif. Followingdinner, Remo and Paulo <strong>Jacuzzi</strong> presented everyone with coursecertific<strong>at</strong>es and a copy of Remo’s book — Spirit, Wind & W<strong>at</strong>er(www.spritwindandw<strong>at</strong>er.com).In my <strong>years</strong> of covering this industry, I’ve been extraordinarilyfortun<strong>at</strong>e to get to know some incredible people. <strong>The</strong> <strong>Jacuzzi</strong>s aretruly one of the most gracious, humble and genuine families I’vehad the privilege to interview. And the impression they made onthe showroom personnel was very evident. It was an ideal way tonot only educ<strong>at</strong>e customers on product, but also to strengthen thepersonal bond th<strong>at</strong> is so critical in the marketplace.As Donna Snowden, showroom manager for Brock McVey,shared, “I appreci<strong>at</strong>ed touring the factory, w<strong>at</strong>ching the processof how the tubs were made. But wh<strong>at</strong> impressed me most wasthe history of the <strong>family</strong>, getting to know them, and how theycontinue to innov<strong>at</strong>e. <strong>Jason</strong> is very <strong>family</strong> oriented and th<strong>at</strong> transl<strong>at</strong>esto their rel<strong>at</strong>ionship with us; it lets us feel like we are an importantpart of the rel<strong>at</strong>ionship.”— Mary Jo MartinLeading the company today are three gener<strong>at</strong>ions of the <strong>family</strong>.From left: Paulo <strong>Jacuzzi</strong>, Jennifer <strong>Jacuzzi</strong> Peregrin, Remo<strong>Jacuzzi</strong> Sr., Daniel Peregrin and Remo <strong>Jacuzzi</strong> Jr.<strong>The</strong> <strong>Jacuzzi</strong> brothers designedand built the first enclosed monoplanein the U.S. <strong>The</strong> U.S. PostalService used it to transport passengersbetween San Franciscoand Yosemite N<strong>at</strong>ional Park.and the business waned.”<strong>The</strong> brothers then turned their <strong>at</strong>tentionto designing and building thefirst enclosed monoplane in the U.S.It was used by the U.S. Postal Serviceto transport passengers betweenSan Francisco and Yosemite N<strong>at</strong>ionalPark. Tragically, in 1921 theplane crashed, killing brother Giocondo,and the grieving <strong>family</strong> decidedto close their avi<strong>at</strong>ionbusiness. Things became very toughfor them as they set about lookingfor new work. “Some of them, includingmy f<strong>at</strong>her, bought farms inCentral California, and th<strong>at</strong>’s whereI grew up,” said Remo.<strong>The</strong>y began focusing on developingother products, and their f<strong>at</strong>hersuggested th<strong>at</strong> they focus on farms’needs for irrig<strong>at</strong>ion. He thought theycould develop something th<strong>at</strong> wouldbenefit the farmers, and soon,Rachele invented and p<strong>at</strong>ented adeep-well injector pump th<strong>at</strong> allowedw<strong>at</strong>er to be pumped to the surfacewithout any moving parts in the well.“Th<strong>at</strong> product allowed the brothersto regroup again,” said Remo. <strong>The</strong>yalso developed turbine, centrifugaland submersible pumps, along withsome pool equipment. <strong>Jacuzzi</strong> Bros.built factories in Canada, Mexico andBrazil, and were licensed in a numberof different countries. <strong>The</strong>y eventu-(Turn to W<strong>at</strong>er is life... page 48.)